Best Western St. Louis Fairview Heights

Needs major improvement

Liked: Not really too much to like to be honest
Disliked: The original room I was booked in had soggy carpet and a bad smell (they blamed this on the carpets being cleaned the day previous) and had a dirty towel and a sweatshirt from a previous guest in the bathroom. They then switched me to another room which was not serviced at all before entering (crumbs everywhere and an unmade bed). The final room that was offered to me was at least serviced before I got there, but it also had a weird smell and wasn't cleaned properly (chairs had misc dirt and crumbs on them and dirty rags in the bathroom). Breakfast was poor quality as well. Wouldn't stay here again.

Bad

Didn’t enjoy it

Liked: Room had good heat
Disliked: The tv no channels and the microwave didn’t heat up.

Bad

Disliked: the guy behind that counter was being sketchy. He took copy of my debit card and I had to shut it off.

Very disappointed

Liked: Location was convenient to access highway and stores
Disliked: Both room 201 and 206 the blankets and pillows were dirty. 201 had no towels tv channels didn’t work and broken beds. Room 206 shower didn’t work water constantly ran beds were broken and have metal bars coming out the side of them they said they had a pool which upon arrival they say it’s out of service to use pool across the street which is also out of service everyday our keys had to be redone it kept locking us out

Good

Liked: Room rate.
Disliked: The noise from the interstate was terrible. The room felt a little musty and the place really needs updated.

Disappointing

Bad

Liked: Nothing
Disliked: We didn't have hot water and the Internet was acting up

Liked: The day I checked out.
Disliked: No fridge no microwave. Stink bugs in the room. The breakfast sucked.