Hampton Inn Ottawa Il Guest Reviews
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|2.3 miles from Ottawa centre|
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Becky Mon, 24 April 2017
Liked: I usually use gyms and I found your ok could of been a little better but not bad
Lee Mon, 17 April 2017
Liked: Breakfast was excellent.
Jeanne Sat, 15 April 2017
Liked: Never had the breakfast.
Disliked: Quieter guests.
Michael Fri, 31 March 2017
Disliked: One of the main reasons we chose was for the pool. Only after we checked in were we told the pool was closed.
Shong Thu, 30 March 2017
Liked: Good food and cleanest.
Jennifer Thu, 23 March 2017
Liked: The beds were quite comfy and the free breakfast was nice. I had requested an upper floor and was put on the first floor, but it turned out to be very quiet.
Disliked: I booked 2 rooms at this property through booking.com with the understanding I would be paying at the hotel. The hotel clerk could not help me locate both rooms in my reservation, so instead of having fun with my family, we spent a half hour in the lobby trying to figure out why we only had one room booked. I was told to call booking.com, and after being on hold for awhile booking.com quickly figured out the problem. Then the desk clerk says the payment is not made at the hotel...it is made through booking.com (even though my reservation said I could pay at the hotel.). I thought I could pay cash or use my credit card on site, but the hotel decided to charge the card I used to make the reservation without giving me any other options. The hotel asked me to provide a card for "incidentals" (which we had none), and 4 days later I still have pending charges a different card for those nonexistent incidentals. Due to all this confusion, and miscommunication, I would definitely not stay at this hotel again.
Jennifer Mon, 19 December 2016
Liked: The entire place was so clean and smelled so nice! The hot breakfast was delicious!
Ross Wed, 20 July 2016
Liked: Staff, breakfast, the breakfast lady was awesome.
Cathleen Tue, 19 July 2016
Liked: I love that they wash all of the blankets for each guest. The entire hotel was very clean.
Terry Mon, 11 July 2016
Liked: Professionalism of staff and the overall condition of the room at check-in.
Disliked: Breakfasts need more variety. Also, eggs not hot enough - by the time I am eating final portions, they are getting cold.