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Hampton Inn By Hilton Memphis-Walnut Grove/Baptist Hospital East

eef - (888) 420-1645
Hampton Inn By Hilton Memphis-Walnut Grove/Baptist Hospital East, 33 Humphreys Center Drive, Memphis, TN -(888) 420-1645
Area: Memphis East
(Map)
2.95
HOTEL RATING: 
OKAY
2.95 out of 5 (460 Ratings)
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Hotel Description
Located in Memphis and with Stax Museum of American Soul Music reachable within 11 miles, Hampton Inn Memphis-Walnut Grove/Baptist East has an outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness center. This 3-star hotel offers room service and a 24-hour front desk. The hotel has family rooms. A buffet breakfast is available at the hotel. Brown Park is 12 miles from Hampton Inn Memphis-Walnut Grove/Baptist East, while AutoZone Park is 12 miles from the property. Memphis International Airport is 10 miles away.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` kitchenware
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` taxi service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Allergy-free rooms available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)

Hampton Inn By Hilton Memphis-Walnut Grove/Baptist Hospital East Guest Reviews

Overall Average Score: 
Okay (2.95 out of 5)

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4

Very Good - 4.0 out of 5

Chadrick Thu, 3 July 2025

Very good

2

Disappointing - 2.0 out of 5

Cleondoris Mon, 30 June 2025

Very Disappointed unpleasant stay

Liked: We love the Hampton, book every trip we can, but this one was a little different, the staff was somewhat pleasant until checkout staffer was inattentive and rude, room was too cold without a way to regulate temperature had to keep turning it off to warm up, trash was left in room other then that room was very clean, hot water did not work. breakfast for the Hamptons was horrible we stayed for the value, next time I will pay extra and stay at another one.
Disliked: Room Temp uncontrollable. no hot water, breakfast was a disappointment, staff can be more helpful and attentive.

0.5

Poor - 0.5 out of 5

Crutcher Sat, 28 June 2025

Bad

2

Disappointing - 2.0 out of 5

Dix Mon, 23 June 2025

I will think twice before...

Liked: Cameron was awesome and helpful. Texting to communicate with the front desk was fabulous. The coffee was really good. Every single staff member was helpful, kind, and went out of their way to be friendly.
Disliked: Hallways had no AC on our floor, the pool was out of order, the first room had a wet carpet from the AC, the second room they sent us to the tv didn't work.

0.5

Poor - 0.5 out of 5

Jeffforbs Mon, 16 June 2025

Bad

Liked: Not much too enjoy, but close to the hospital for my back surgery.
Disliked: The first room we were given had not been cleaned at all, dirty wet towels on the floor sodas and food all over and the bed and furniture were a mess. The next room we received had dirty pillows wads of hair all over the carpet and the drain cover in the shower was open.

0.5

Poor - 0.5 out of 5

Diane Tue, 10 June 2025

Terrible experience, not worth the...

Liked: All the breakfast and maintenance staff couldn’t have been more helpful.
Disliked: What a disappointment our stay at Hampton Inn Memphis 8 June 2025. The first issue was that the pool wasn’t open when the booking details said it was open all year round. We could have stayed in much cheaper accommodation but specifically wanted a pool.I then found there was no refrigerator in our room. A major issue as my husband has temperature sensitive medication. Fortunately our travelling companions had a fridge in their room. The receptionist was unable or reluctant to help with either of these issues. She told me I booked the wrong room! It was quite obvious from the empty car park that other rooms were available.When I discovered the carpet in our room was wet I decided it was pointless to raise this as every other concern had been ignored.The following morning we were only able to get a cold shower.Then, as we were checking out I told the receptionist that someone had dropped items out of their luggage in the porch area. She did not look up just said OKay. Other issues include our thermostat not working and dirty corners in the bathroom. My friends room had a trip hazard (a ripped carpet) at the door and the noisiest air conditioner.

0.5

Poor - 0.5 out of 5

Colin Mon, 9 June 2025

Bad

0.5

Poor - 0.5 out of 5

Daisy Sat, 7 June 2025

Do not go to this...

Liked: There was nothing I liked about this hotel I was attracted to the location however if I would have known the hotel was this horrible i would have never stayed there
Disliked: The service was horrible the cleanliness was horrible the bed was hard as a rock the whole experience was disappointing I ALSO CALLED CORPORATE TO COMPLAIN AND THEY ACTED LIKE ALL THEY WOULD JUST DISCONNECT WITH ME AFTER TELLING ME TO WAIT DO NOT GO TO THIS HOTEL

2.5

Fair - 2.5 out of 5

Aria Mon, 2 June 2025

Passable

Liked: Nice location
Disliked: My hot water was cold

0.5

Poor - 0.5 out of 5

Michael Mon, 2 June 2025

Do not stay at this...

Liked: The location was okay
Disliked: The a/c was broken. They couldn’t give us another room. The next day they said we could checkout without paying the second night (we stayed just one night). But they didn’t refund the second night. When I called to ask why, the manager hung up on me. Never got my refund despite about a dozen calls.

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Hampton Inn By Hilton Memphis-Walnut Grove/Baptist Hospital East 33 Humphreys Center Drive, Memphis, TN