We had a problem with the room and it was taken care of quickly. The problem was not the fault of the hotel staff but more so the building itself.

Liked: The bed was amazing.
Disliked: None really.

Good

Liked: Location
Disliked: Poor breakfast and broken elevator leading to very long waits

Exceptional

Ok

Liked: Front Desk Staff was nice and helpfulEsther was hard at making sure everyone had food in the morning
Disliked: One elevator working Our toilet kept breaking

Bad

Liked: Location is great.
Disliked: It was exactly 1201am and I heard the bathroom leaking water less than 5 mins later after I called FRONT Desk....the tub filled 3 inches deeps of pink water...coming from the ceiling.i had to get dressed from sleeping and a tech came in who did not speak english., he took a pic and then I received a call from front desk stating I HAVE TO CHANGE MY ROOM that she upgraded me and the tech will bring a new card....had to take all my bags and things tp 5th floor ONLY to have a issue with the TV the remote did not worked. I had to wake up by then by 630am did not get a good night sleep. Had a Migraine the whole day.

Very good

Brilliant holiday , made enjoyable...

Liked: Clean , good location ,
Disliked: Use of plastic cutlery and disposablePlates . Not good for the environment

Better value for money elsewhere

Liked: The kitchen staff were helpful and the front desk clerk in the morning, she was very friendly.
Disliked: I stayed one night. My toilet clogged, the wifi didn't work, there was a dead roach in my room, the iron was broken. They brought another one and that was dirty. I paid for a city view and I got a view of the buildings across the street. The check in staff seemed to be bothered with simple requests.

Exceptional

Would stay here again based...

Liked: Good location, friendly staff. clean, and fairly quiet.
Disliked: One elevator was broken for two nights, resulting in long waits. Breakfast area was crowded and was not kept stocked.