We had a problem with the room and it was taken care of quickly. The problem was not the fault of the hotel staff but more so the building itself.

Liked: The bed was amazing.
Disliked: None really.

Great Place to stay

Superb

Family trip in NYC

Liked: Staff courteous and polite. Free tea and Hot cocoa. Comfortable beds, clean.
Disliked: 1 Broken elevator-- took a long time to get on an elevator. Requested an earlier check in-- informed that would cost addional $25 :after paying over $400 for the room-- big price hikes didn't work for Disney and it will not be good for Hampton either!

We enjoyed our stay and...

Liked: The location was great for our needs on this particular trip. We really appreciated the complimentary breakfast, but our biggest compliment goes to the friendly staff!
Disliked: Wish the front doors and both elevators worked.

This hotel needs renovations and...

Liked: Staff were all courteous, responsive and helpful. Hotel location was convenient to a variety of destinations.
Disliked: Heat/AC in room did not work properly, despite a visit from maintenance staff. Uncomfortable room temperature and air quality. Elevator was broken and required long waits to and from the room floor. Breakfast was mediocre. Front door was broken and we had to use side entrance.

Best price performance available in...

Liked: I like the location, good breakfast, kind employers, the always available coffe and tea in lobby. Comfy bed.
Disliked: Nothing special. Maybe the elevator?

Exceptional

Billing terms and condition is...

Liked: Location area was not up to expectation and cost paid.
Disliked: Staff service.

it was nice

Liked: convenient
Disliked: long wait for elevator