Nice, nice stay. Great customer service. Noisy neighbors.

Liked: Clean; great customer service.
Disliked: Noisy next door neighbors.

Staff were friendly and helpful. Room was clean. Breakfast buffet was attractive with a lot of variety. Easy to get to from the interstate.

Liked: Excellent

I had my best nights...

Liked: The shuttle took us to the strip so we could walk around and take in the sights. When we were ready to come back we just called and the shuffle was there to pick us up.

Liked: Nice room,convenient to downtown
Disliked: The breakfast was terrible!

Liked: Close proximity to everything and excellent price
Disliked: No

Liked: Front desk staff  was extremely helpful!

Liked: Staff were friendly and kind. Upgraded our room upon learning we were celebrating our anniversary.
Disliked: Not very sound proof. Could hear the traffic and other guests in the hallway.

Liked: Nice room & nice lobby area
Disliked: Proximity to hospitals as we heard sirens all the night long.

Liked: I haven't got a whole lot of good to say.
Disliked: The hotel "accidentally" charged my "incidentals" card for someone else's entire room fee. The circuit breakers kept blowing and nothing could be done. Nearly impossible to get a returned call after a dozen calls and voicemails. Beware!

Liked: Breakfast
Disliked: We waited for the shuttle for a long time

Liked: The incredible staff and location are why I stay here every time I come to Louisville!
Disliked: Towels were clean but still wet plus the wall protector had come off and was lying on the floor when we came in.