Nice, nice stay. Great customer service. Noisy neighbors.

Liked: Clean; great customer service.
Disliked: Noisy next door neighbors.

Staff were friendly and helpful. Room was clean. Breakfast buffet was attractive with a lot of variety. Easy to get to from the interstate.

Liked: Excellent

Exceptional

Liked: Our stay was because we had a family member in Frazier?s Rehabilitation.
Disliked: Liked it all. Would like pool opened earlier so I could get a swim in before check out

We will stay at this...

Liked: The room was excellent with cleanliness and comfort ! The staff was very friendly! Easy check in & check out process.

Pleasant

Good

Liked: Staff are very friendly and helpful, and the airport shuttle a real bonus and great driver.
Disliked: Major construction works going on at the intersection right outside the hotel during the night, didn't stop till 6.30am very very difficult to get any sleep. Tried to change rooms but no luck. Appreciate road works aren't the responsibility of the hotel and it was bad luck, but given how much was being paid for Derby weekend, probably wouldn't stay again sorry.

Convenient and clean

Good

Liked: Staff was exceptional
Disliked: Rooms were a bit dated

Good

Superb

Liked: Great location. 4th street was just a short walk away

Good

Liked: The location was very good for the attractions we visited, breakfast was plentiful and the staff very nice.
Disliked: Because of a special event happening in Louisville, KY, this weekend of which we were unaware, we were charged an extra fee of $50 to park at the hotel as a guest staying there. I felt this was extremely high as other public garages were charging $20 - $40. That was very disappointing.