Nice, nice stay. Great customer service. Noisy neighbors.

Liked: Clean; great customer service.
Disliked: Noisy next door neighbors.

Staff were friendly and helpful. Room was clean. Breakfast buffet was attractive with a lot of variety. Easy to get to from the interstate.

Liked: Excellent

Liked: Free parking, shuttle service

Liked: THe staff was nice. The shuttle worked out perfect for concert we attended at The Palace.
Disliked: The TV in room kept breaking up in digital channels.

Liked: Staff met every extra request we had during the stay. Feel they went above and beyond!
Disliked: A little old, but was clean and a great deal for the location.

Disliked: Checking in for a concert an hour after check in an NO ROOMS READY? There were more people waiting in the lobby than I have ever seen at a hotel in my life. Were told 20 mins - 90 mins later we were called to let us know our room was ready. Embarrassing.

Liked: The bed
Disliked: Lack of hot breakfast one of the days

Liked: Perfect downtown location and clean hotel with friendly staff.
Disliked: N/A

Liked: It was in a great location. They offered shuttle service every half hour for destinations in the city.

Liked: The free breakfast was amazing. The room was very clean.

Liked: Good location. Great beds! Yummy breakfast. The staff was ahhh-mazing! Great customer service. They gave us a packet of nearby restaurant/delivery menus when we came in after a concert hungry and tired. The curtains blocked out light well.
Disliked: Police/firetruck sirens were frequent early in the evening but that is not the hotel's fault.