Hampton Inn Louisville Downtown Ky Guest Reviews
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|0.7 miles from Louisville centre|
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Michael, Harrodsburg Mon, 22 October 2012
Nice, nice stay. Great customer service. Noisy neighbors.
Liked: Clean; great customer service.
Disliked: Noisy next door neighbors.
Carol J, Yorktown, IN Fri, 11 November 2011
Staff were friendly and helpful. Room was clean. Breakfast buffet was attractive with a lot of variety. Easy to get to from the interstate.
Michael Fri, 5 May 2017
Liked: Nice rooms. Good breakfast. What we typically expect from Hampton Inn.
Disliked: Last day we were harassed into leaving the room early. They started knocking on the door at 9am, even though the Do Not Disturb sign was out. They tried to enter the room, luckily the security chain kept them out. Why? It was Derby weekend, and they were trying to gouge the Derby tourists at $500 over regular price. And they wanted their common guest out. It's sad they were that way, because we are big fans of Hampton Inn. The Hampton Inns in Chattanooga-Lookout mtn and Hurricane,WV were AWESOME! We will still stay at Hampton Inn, just not in Louisville. :(
Ellis Tue, 2 May 2017
Liked: Staff was pleasant, responsive and accommodating. Hotel is a typical Hilton product...execellent.
Pamela Fri, 28 April 2017
Liked: Comfortable beds and bedding. Bartender was amazing, friendly, and stayed there a little late bc our concert was out late.
Disliked: Parking spots were tight, staff couldn't find our reservation. Luckily they had some open rooms. I didn't get the same pricing, it was more expensive.
King Thu, 20 April 2017
Liked: Our room was spacious and very nice! The staff was beyond friendly and helpful. Check in and check out was easy. The pool and pool area were clean. Breakfast was plentiful and tasty. Lots of options.Close to downtown and the Yum Center. We were pleasantly surprised to find out the hotel had a free shuttle to local areas!
Disliked: I wasn't expecting to have to pay for parking at the hotel.
Anthony Thu, 20 April 2017
Liked: Loved the breakfast
Disliked: Went for the pool but it was always out of order
Tammy Mon, 10 April 2017
Liked: The breakfast was really great!
Disliked: The bed was hard as a rock and squeaked horribly.
Steven Mon, 10 April 2017
Disliked: Checked in on Friday night only to find out there was a full blown bachelorette party going on next door. So loud we couldn't hear each other. Was able to secure a different room. In new room was delayed the next morning one hour from starting our activities due to NO hot water. At check out I opted for a receipt and asked to verify my rate of $358 plus taxes for a total of $415 dollars. They were trying to charge me $515. Then they tacked on $10 per night for parking! Thank God I asked for verification of my bill before allowing them to charge me.
Linda Wed, 5 April 2017
Liked: Hampton Inn staff were professional and very amicable. I found the bed comfortable and did get some sleep. The towels were nice and soft versus rough, as in other hotels. They had a shuttle bus which took us where ever we needed to go and kept us from having to drive and find a parking spot, in the downtown area. We actually got a room with 2 queen beds, which was what I booked. In one month we will be in Chattanooga and I have us booked at another Hampton there. This stay made the decision for me to keep that reservation and give up another one, at another Hotel chain. I was truly pleased with the Hampton Inn Louisville Downtown.
Disliked: My husband wasn't overly fond of the bed. The indoor pool was out of service and that was a key point for us when booking the hotel, as my husband and granddaughter like to swim a lot. We didn't have a microwave, which seems to be a standard for most rooms now. The cabinet door containing the refrigerator, was hanging on by one hinge.
Ashley Tue, 28 March 2017
Liked: When we walked in from the show we attended, the desk clerk Aaron stopped what he was doing, looked up, smiled and said hey welcome back. It was great hospitality.
David Mon, 27 March 2017
Liked: Breakfast was great, beds were comfortable.
Disliked: One of the rooms had a fan that squeaked, maintenance "fixed", however, it still squeaked. Cockroach found in same room.