Good

Typically stay at Holiday Inn...

Liked: Breakfast and breakfast crew were the best part of the stay! Polite, helpful, very customer focused.
Disliked: Room was marginally clean. Switched out sheets and used extra blanket for covers. Bathroom floor had residual hair from mopping on the tile. Shower was luke-warm at best and low water pressure. Soap dish was dirty and cleaned it out to use it as a soap tray. Carpet was dirty under the bed skirts.

Exceptional

Exceptional

Liked: No comment
Disliked: Would like to appreciate manager help in securing my booking though it got transferred to other hotel.

Pleasant

Liked: Clean Location staff secure food

A couple nights rest after...

Liked: The attentive staff. We arrived from a late flight after 1 am and Beverly was very kind and friendly to us and our tired toddler. There was a mix up about a crib but the manager, Scott, helped us quickly. Very professional and kind people.

Liked: Breakfast & staff
Disliked: TV not working for whole stay Not giving the size room i selected/ booked. Was given a strange handicap access room w shower handle with no water pressure & was told out flatly in person by the front desk supervisor no changes.

Pleasant

Liked: Clean comfortable beds, quiet property and open grounds. Good for pet owners
Disliked: I just don't think it's that big of a deal for a hotel host to acknowledge your existence if they're not trying to get money from you. I know it's all about the room but for over 120 a night I'd just expect a front desk staff who might say hello back to you.