Name: Hampton Inn By Hilton New Albany Louisville West
Address: 411 W. Spring Street, New Albany, IN
Telephone: (888) 323-5826

Very good

Liked: Staff was friendly, breakfast was good and the location was close to everything

Good

Liked: Free breakfast
Disliked: The hot water was too hot, had to almost turn water off to take a shower. Breakfast was so so.

Very good

Liked: Breakfast was good. Pool nice and clean
Disliked: Room was very cool

Exceptional

Passable

Liked: The rooms were spacious
Disliked: The bathroom toilet paper holder was hanging off the wall, the walls were covered with scuff marks and so were the outside of almost all the doors

Exceptional

Good

It’s okay for us on...

Liked: Location is good, right off the highwayComfy bef
Disliked: The check-in staff lacked of friendliness Not very helpful or informative

Great location to Ohio River...

Liked: I stayed at the Hampton Inn in New Albany on a trip to ride a dozen or so bike trails around the southeast and midwest. I chose the hotel because it was located about a mile from the western end of the Ohio River Greenway. I pleasantly discovered that the hotel was also within walking distance of a downtown area with a number of restaurants and bars.The facility was in good repair, the room a decent size and clean, and the fitness room was small, but equipped with a Peloton bike, treadmill, and elliptical, as well as a nice range of free weights. For those who like to watch themselves lift or otherwise exercise, there are two very large mirrors as one end of the room.I needed to chose to extend my stay while there and the staff was very professional and helpful in arranging this. The heating/air conditioning in my room seemed not to work well (not matter the settings I entered on the thermostat, the equipment would run sporadically for a minute or two, then quit - and repeated the pattern throughout my stay. I must admit, I was so tired every night that I never mentioned it to the staff.In all, a good value in comparison to the other hotel options available in the area. I could comfortably have stayed longer, would definitely stay again in in the area, and would recommend it.
Disliked: Nothing substantive was problemmatic.