Hampton Inn By Hilton New Albany Louisville West

It’s okay for us on...

Liked: Location is good, right off the highwayComfy bef
Disliked: The check-in staff lacked of friendliness Not very helpful or informative

Great location to Ohio River...

Liked: I stayed at the Hampton Inn in New Albany on a trip to ride a dozen or so bike trails around the southeast and midwest. I chose the hotel because it was located about a mile from the western end of the Ohio River Greenway. I pleasantly discovered that the hotel was also within walking distance of a downtown area with a number of restaurants and bars.The facility was in good repair, the room a decent size and clean, and the fitness room was small, but equipped with a Peloton bike, treadmill, and elliptical, as well as a nice range of free weights. For those who like to watch themselves lift or otherwise exercise, there are two very large mirrors as one end of the room.I needed to chose to extend my stay while there and the staff was very professional and helpful in arranging this. The heating/air conditioning in my room seemed not to work well (not matter the settings I entered on the thermostat, the equipment would run sporadically for a minute or two, then quit - and repeated the pattern throughout my stay. I must admit, I was so tired every night that I never mentioned it to the staff.In all, a good value in comparison to the other hotel options available in the area. I could comfortably have stayed longer, would definitely stay again in in the area, and would recommend it.
Disliked: Nothing substantive was problemmatic.

Overall quite good

Liked: Bed was very comfortable Quiet
Disliked: Very difficult to get to from highway

My Stay Was Good But...

Liked: I liked that they had water and coffee available free all the time . The bed was comfortable. The tv selections were better than most hotels where I’ve stayed .
Disliked: I had either a mosquito or bed bugs in my room . I reported it to the person at the desk and she did not know what to do about it . She did put a battery in my thermostat after I moved into the room .She also messed up my manner of payment . My credit card was supposed to be used for incidentals only but she charged my room to it after I told here I was paying by Booking.com! It took me two days to speak to. Gentlemen who straightened it out . I did appreciate him doing that in a timely manner .

Clean and Comfortable

Liked: Ease of check in and comfort of beds
Disliked: It was kind of tricky getting to the hotel parking lot with the weird one way street U-turn direction and the majority of the parking lot was closed due to repaving.

It was a very nice...

Liked: Location was great, nice safe neighborhood. I could bring my dog, free parking. Very clean room, temp controls worked and quiet rooms!

Great stay. I would stay...

Liked: Cleanliness
Disliked: NA

Friendly staff , hard beds,...

Liked: The staff was very friendly
Disliked: Our curtains in the room were ripped, our room view consisted of the dumpsters and the transactions that happen in the night. Not a great part of town. Beds were very hard.

Very good