Exceptional

This stay was clearly unacceptable...

Disliked: My comforter smelt like stale pee. I was charged 3 nights and they refused to credit me back 1 because I only stayed one night. No sense of urgenies to correct the issues. In fact one employee while I was explaining the pee smells, she rolled her eyes and gave me a dirty look. I would have come back again because my nephew lives there but with the way I was treated, there is no way.

Great value and free breakfast...

Liked: Staff was friendly. Very close to the attractions that we was looking at.

Good

Clean convenient, and reasonably priced

Liked: Clean convenient, and reasonably priced
Disliked: Nothing to really complain about

Superb

Liked: Our room was comfortable, the staff was accommodating and the location was ideal . The breakfast was also excellent with enough choices for both and hot breakfast.
Disliked: Nothing

Exceptional

Very good

Disliked: Looks like you paid the fee to both Booking.com and the hotel, please confirm.

Superb