Hampton Inn By Hilton Atlanta-Buckhead Guest Reviews
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6.8 miles from Atlanta centre |
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Michael, Milton, visiting Cadence Bank Amphitheatre at Chastain Park Mon, 18 September 2023
Liked: Clean. Breakfast was good, except for the worst sausage I have ever had.
Disliked: Hanging/barn sliding doors on bathroom. No bathroom fan. No closets.
Jennifer, Atlanta, visiting Cadence Bank Amphitheatre at Chastain Park Sat, 24 August 2013
Very disappointed. Hampton Inn's are usually much more reliable than this.
Disliked: The bathroom floor was dirty upon arrival. I also called the day before to confirm my reservation and inquire about the shuttle service. I was told it would be no problem getting us to our venue. We called for the shuttle shortly after check in and were told it was broken and they would call us a cab. We waited over 30 minutes for our cab, were late to our concert, and spent $45 we shouldn't have had to. We later heard them tell someone else that they just didn't have anyone to drive it!
Donny Wed, 10 April 2024
Superb
Tanck Tue, 2 April 2024
Exceptional
Liked: Clean and convenient
Disliked: Everything was good and would recommend to anyone
Fred Wed, 20 March 2024
Great location and nice facility...
Liked: Excellent breakfast, building, and room/bath. Perfect location for Buckhead.
Disliked: The staff was beyond lackadaisical. We had called them the night before to change our room, which they said they had done. But when we arrived at the hotel. It had not been changed from two beds to one. But the kicker was the staff's failure to clean or room or replace our towels, or pick up the towels we had put in the hall to indicate they needed replacing! When we complained, they handed the (damp!) towels to us, rather than replacing them themselves. The management of this Hampton Inn needs to seriously light a fire under the layabouts who are running it for them.
Robert Tue, 19 March 2024
Liked: Location Good variety for breakfast
Disliked: Sound barrier between rooms was very poor. The room next door had loud music until 1am, plus you could hear them talking. On the room above, you could hear the person using the bathroom. In my 45 years traveling Ive never experienced that before!
Donna Sat, 16 March 2024
Good
Liked: The bed was very comfortable the facility was clean and the staff was very nice and the breakfast was goodAnd the area was very convenient to restaurants.
Disliked: The handle on the toilet in our room was broken and the toilet ran all night. There were people in the parking lot on a van hanging around
Robert Thu, 14 March 2024
Liked: Location and the free parking - which is huge win in Buckhead.
Disliked: Went for breakfast at 9:30 (10AM is closing)...there was literally 5 sausage patties in the entire breakfast area. No bread of any type, no milk, no utensils, no yogurt, no pancake batter, no potatoes. Basically empty. Absolutely unacceptable.
Donald Thu, 14 March 2024
Liked: Location and free parking
Disliked: Parking garage unsecured
Susan Sun, 10 March 2024
Very good
Kyle Tue, 5 March 2024
Overpriced for what you get,...
Liked: Stayed 7 nights recently.Rod at the front desk is awesome! Consistently positive and engaging. Katrina was very friendly & professional as well. Loved chatting with them both. The other shorter gentleman in the mornings could care less about the guests and just walked around having personal calls on his phone discussing his religious views.Good, safe neighborhood, about a 10min walk to the MARTA Buckhead train station.Outstanding breakfast! Great rotating selections, beautiful presentation. Only thing I recommend is having hot sauce for guests. Also, I know they are working very hard, but it didn’t look good having 3 or 4 staff members each morning, right next to you, filling up plates and bringing them to the back offices. Or allowing street people access to the food.Strong & reliable wifi at all times.
Disliked: Very narrow shower. As a larger person, it was difficult to even turn around.Pool was closed and the fitness centre had zero free weights at all. This was extremely disappointing. Went to LA fitness up the road to exercise. Just because you have a room, basically the size of a closet, with a couple of old treadmills, doesn’t mean you have a “fitness centre”. Misleading. No convenience stores or fast food outlets close by. A Publix will be opening soon next door. They do have overpriced snacks for sale in the lobby. Although there is a sign in the room that says they got “you covered” if you forget something, they had no toothpaste at Front desk when I asked, 3 days in a row. They should probably take down the signs in the rooms if they can’t keep promises to guests.Room was quite hot and stuffy. I spoke to Front Desk and was told a maintenance man would come the next day to inspect. Waited for 4 days and no one came. Asked for a portable fan and was told they don’t have a single fan for guests in the entire building.Overall a good, semi-comfortable stay. And all the room attendants I met on the 6th FL were absolutely lovely. Still, I feel the price point is definitely too high for what you get here. Hope the management make the necessary changes and the staff can learn a bit more about the brands promises to guests.
2scoopz Sun, 3 March 2024
Staff were super helpful and...
Liked: breakfast was amazing with lots of options. The person at breakfast was very friendly and hospitable. Very good experience. Quality of food was also good.
Disliked: The rooms were very basic and some of the facilities needs updating. One of the towel was not clean.