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AustraliaHampton Inn and Suites Cincinnati - Downtown Guest Reviews
Overall Average Score:
Good (3.65 out of 5)
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| 0.4 miles from Cincinnati centre |
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Chris, Louisville, visiting The Andrew J Brady Music Center Wed, 4 August 2021
Nice hotel to stay in. Beautiful older building with lots of architecture. Very close to the venue that we went to.
Liked: Nice breakfast in the morning and I appreciated the 11 o'clock check out.
Disliked: It's only a slightly negative thing - I have to say, our bed spread was dirty.
Cemone J, Cleveland Thu, 24 March 2016
Great customer service from staff; valet was a little pricey but it was an all around nice experience.
Nikki Mon, 18 September 2023
Decent place to stay. Price...
Liked: Location is good and rooms were large.
Disliked: Very poor air conditioning. Rooms had box fans. Rooms could use a little upgrade, especially the bathrooms.
Jp Mon, 18 September 2023
Very good
Liked: I was nice place, room was confortable and clean, no noise.
Disliked: Breakfast was ok, i remember it being a bit better. I am being critical. It did the job. I am a true coffee drinker, i wish would could have coffee like in Italy, that's all applies for every hotel that's i've seen around here. No worries, i didn't have my coffee this morning. Cheers.
Richard Sat, 16 September 2023
Loved the city. When we...
Liked: Free breakfast, friendly staff.
Disliked: Temp control in room didn’t work properly. Was either a freezer or sauna. Parking option was much too expensive.
U Fri, 15 September 2023
I never received my deposit...
Edward Fri, 15 September 2023
Good
Rudolf Thu, 14 September 2023
Comfortable, convienent, friendly
Liked: I liked the breakfast, the security card scan in the elevators, the staff was very helpfull, happy and personable. I liked the location a lot, it was very convienent
Disliked: The parking situation I didnt like. It was expensive at 28 dollars a day and I was charged for 3 days automatically when I took my car out, so I wasn't billed in 24 hour incriments
Jennifer Tue, 12 September 2023
Extremely friendly staff
Liked: Day was amazing! Very friendly, helpful and upbeat. Really enjoyed meeting her and having her help us check in and out. Room was clean and fairly comfortable
Disliked: Parking, not much for options, but the valet service did a nice job
Lee Mon, 11 September 2023
Pretty good.
Liked: Beds were comfortable and room was clean.
Disliked: Rugs were worn and no microwave in room as advertised. Younger black girl at reception was rude.
Michelle Fri, 8 September 2023
Very nice hotel!!
Liked: Easy to find.
Disliked: Nothing
Gabi Wed, 6 September 2023
Extremely disappointing.
Liked: We booked the Cincinnati downtown Hampton inn for two nights so that we were within walking distance of all the amenities. On our arrival we were told they had oversold the hotel so we would need to be moved to the uptown one (10/15 minute Uber ride away). This was done with no benefit to us, no money back, and we were told we would receive a voucher..which we still haven’t seen. The staff at the uptown Hotel were helpful and on our arrival we were shown to our room which is what we would have expected. The next morning despite booking for two nights we were told that we should go back to the original downtown hotel for the second night as they had only moved us for one, this was not communicated to us the previous night so we rang to check. We we rang we were told they had cancelled our whole stay booking as they hadn’t moved us in the system- which put us on the now show list, this had therefore cancelled our booking and also charged us for the stay that we didn’t have….!!! So we had no hotel to stay in that this point, thankfully the lady at the uptown hotel was very helpful and was able to get us a room there but I had to pay again for this room…overall extremely disappointing service but I was appreciative of the help of the lady at the uptown hotel.
Disliked: We booked the Cincinnati downtown Hampton inn for two nights so that we were within walking distance of all the amenities. On our arrival we were told they had oversold the hotel so we would need to be moved to the uptown one (10/15 minute Uber ride away). This was done with no benefit to us, no money back, and we were told we would receive a voucher..which we still haven’t seen. The staff at the uptown Hotel were helpful and on our arrival we were shown to our room which is what we would have expected. The next morning despite booking for two nights we were told that we should go back to the original downtown hotel for the second night as they had only moved us for one, this was not communicated to us the previous night so we rang to check. We we rang we were told they had cancelled our whole stay booking as they hadn’t moved us in the system- which put us on the now show list, this had therefore cancelled our booking and also charged us for the stay that we didn’t have….!!! So we had no hotel to stay in that this point, thankfully the lady at the uptown hotel was very helpful and was able to get us a room there but I had to pay again for this room…overall extremely disappointing service but I was appreciative of the help of the lady at the uptown hotel.
