Liked: Excellent hotel should we revisit Birmingham; we will definitely book again and recommend this to our friends.

Helpful and pleasant staff. Hotel in a close location to the city centre and the NIA. Beds were very comfortable; we will return on our next visit to Birmingham.

Liked: Great location; quiet room.
Disliked: Breakfast was slow on refills of scrambled egg.

Overall this met our need: for a clean comfortable hotel near to Symphony Hall, which it certainly was. However, the breakfast was really disappointing and was not good quality. The breakfast area was more like a canteen and seating was limited. Staff were friendly.

Liked: Very clean; room was lovely; excellent quality; fantastic shower.
Disliked: The breakfast area is really cluttered and is not suited for a relaxing breakfast. The scrambled eggs were not real eggs, they were awful. No instructions on the hot drink machine or microwave which led to delays and the staff having to repeat instructions over and over again. Long queue to check in.

Enjoyed my stay here, and would happily stop here again if I was staying in Birmingham.

Liked: Comfortable, everything you need.
Disliked: A few loose fixtures (like a light bulb). Nothing major - were easily sorted myself.

Good

Liked: The location is great even now with all the road works still close to the pubs and clubs etc. It's nice that breakfast is included in the price.
Disliked: Breakfast time is rather busy, people queuing for toast, cooked breakfast and coffee. The parking charge is rather high but included breakfast compensate for that.

all good bar the air...

Liked: convenience of location...
Disliked: air con

Comfortable, relaxing, and lived up...

Liked: Location is great, especially for the Symphony Hall. Loads of eateries around. Room clean and bed very comfortable. The staff are lovely and very helpful. The breakfast was amazing - everything you could think of and plenty of it.
Disliked: There is currently work going on in the hotel and, whilst it didn't directly impact on our stay in any way, every time we got in the lift it was full of workmen, tools, and we were even moved out of the way for an air conditioning unit. Also, it would be nice if the dinner menu was available a little earlier (currently 6pm). There are so many roadworks in the area at the moment, it was difficult to find the car park entrance, and I heard other guests making the same comment.

Exceptional

Liked: Everything was excellent . Room spacious , Clean, Location ideal for Birmingham Symphony Hall Breakfast, good choice of food
Disliked: Nothing I did not like

excellent location

Liked: Excellent location. The hotel is very clean and the staff were very friendly. The rooms were lovely and comfortable.The breakfast was an added bonus.
Disliked: nothing

Exceptional

Exceptional

Exceptional

Very good