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Carlisle; Sure Hotel Collection by Best Western eeee
Carlisle; Sure Hotel Collection by Best Western, Court Square, Carlisle
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3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (1131 Ratings)
0.3 miles from Carlisle centre
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Hotel Description
In the heart of the city center this elegant Victorian hotel offers stylish rooms with 32-inch Freeview flat-screen TVs and free WiFi. Carlisle Train Station is next to this property. Each of the contemporary rooms at the Hallmark Hotel Carlisle features a seating area work desk and free tea and coffee. The attractive and modern lounge bar serves snacks and evening tapas. The Brasserie is open every day for breakfast lunch and dinner offering great food and wine. With a superb central location the hotel is only 2 miles from the M6 motorway. The scenic Lake District National Park and the beautiful English/Scottish border are both just a 30-minute drive away. The popular wedding town of Gretna Green is just 10 miles from the Hallmark Hotel. Guests at this Hallmark hotel receive discounted rates at the DW Sports Fitness Club which is 10 minutes' walk away. Facilities include an indoor pool 2 spa baths a steam room and modern gym.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Internet services
` Non-smoking throughout
` Breakfast in the room
` Ironing service
` Bridal suite
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Special diet menus (on request)
` Shared lounge/TV area
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` 24-hour security
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Kid meals
` Kid-friendly buffet
` Toilet with grab rails
` Wine/champagne
` Bottle of water
` Fruits
` Chocolate or cookies
` Pet basket
` Pet bowls
` Breakfast options
` Key card access
` Security alarm
` Smoke alarms
` Fire extinguishers

Carlisle; Sure Hotel Collection by Best Western Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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4.5

Wonderful - 4.5 out of 5

Krzysztof Wed, 13 May 2020

Great place to stay, especially...

Liked: I was happy with everything - the room was spacious, the bed was big, the location, at least for me, was great as the hotel is located right next to the train station. The toilet was clean and well kept. Would recommend.
Disliked: Nothing - I thoroughly enjoyed my stay at Hallmark Hotel Carlisle. The room felt like a home away from home. The room was on the pricier side, but the cost was well justified.

3.5

Good - 3.5 out of 5

Ian Sun, 22 March 2020

my stay was great comfy...

Liked: I was not happy that it was a bath instead of a shower as my partner is disabled and struggled to get in and out for a shower I had to help her other wise it was ok
Disliked: I wasn't happy with the kettle the cord was to short and in that I spilled the hot water on my leg and burned my toes had to the a/e department when I got home to get it checked out it is still blistering yet I should have filled a accident form that day but was in a hurry to get my partner to her appointment at the Cumberland hospital that morning and the a/e there was very busy at the time 2 hour waiting time sorry for soaking your carpet but put towel down to soak it up so will you send me a form to fill in if its not to late to do so thank you for my stay

3.5

Good - 3.5 out of 5

Rob Fri, 20 March 2020

Easily adequate for an overnight...

Liked: Room was large and warm - and given the weather outside that was a blessing. Bed was very comfortable and the shower pretty good. Given it was Saturday night, it wasn't noisy at all. Location is great for the station and the local bars and restaurants.
Disliked: Had to wait a few mins for someone to come to reception to book me in. Bearing in mind receptionist is the one who activates the door, not great so that's a little bizarre. Perhaps it was a busy night. Another guest let me in by walking out through the door. Car Park is a bit of a walk away but not too far. 10 overnight.

3.6

Good - 3.5 out of 5

H Thu, 19 March 2020

Good

4

Very Good - 4 out of 5

Richard Tue, 17 March 2020

Very good

Liked: Served its purpose admirably
Disliked: Always room for improvement

1.5

Poor - 1.5 out of 5

Amanda Mon, 16 March 2020

Disappointing

Liked: Clean sheets
Disliked: The whole room needed a complete overhaul. Bathroom not up to standard, smelt. Tap water dreadful.Very dated. Would not stay again

3.8

Good - 3.8 out of 5

Betty Mon, 16 March 2020

Good

Liked: Central and close to train station
Disliked: A little bit noisy late evening

3

Pleasant - 3 out of 5

Rebecca Sun, 15 March 2020

Pleasant

2.9

Okay - 2.9 out of 5

Paul Sun, 15 March 2020

Okay

1.5

Poor - 1.5 out of 5

Anonymous Sun, 15 March 2020

Hotel was fair

Liked: Location was great - room was comfortableStaff friendly
Disliked: First room I was given was freezing so asked to be moved and I was to a warmer room - unfortunately I had to call security through the night to my room because of another guest they did deal with it straight away which was good am afraid although not the hotels issue I probably won?t stay again.

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Carlisle; Sure Hotel Collection by Best Western Court Square, Carlisle