Carlisle; Sure Hotel Collection by Best Western Guest Reviews
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|0.3 miles from Carlisle centre|
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Krzysztof Wed, 13 May 2020
Great place to stay, especially...
Liked: I was happy with everything - the room was spacious, the bed was big, the location, at least for me, was great as the hotel is located right next to the train station. The toilet was clean and well kept. Would recommend.
Disliked: Nothing - I thoroughly enjoyed my stay at Hallmark Hotel Carlisle. The room felt like a home away from home. The room was on the pricier side, but the cost was well justified.
Ian Sun, 22 March 2020
my stay was great comfy...
Liked: I was not happy that it was a bath instead of a shower as my partner is disabled and struggled to get in and out for a shower I had to help her other wise it was ok
Disliked: I wasn't happy with the kettle the cord was to short and in that I spilled the hot water on my leg and burned my toes had to the a/e department when I got home to get it checked out it is still blistering yet I should have filled a accident form that day but was in a hurry to get my partner to her appointment at the Cumberland hospital that morning and the a/e there was very busy at the time 2 hour waiting time sorry for soaking your carpet but put towel down to soak it up so will you send me a form to fill in if its not to late to do so thank you for my stay
Rob Fri, 20 March 2020
Easily adequate for an overnight...
Liked: Room was large and warm - and given the weather outside that was a blessing. Bed was very comfortable and the shower pretty good. Given it was Saturday night, it wasn't noisy at all.
Location is great for the station and the local bars and restaurants.
Disliked: Had to wait a few mins for someone to come to reception to book me in. Bearing in mind receptionist is the one who activates the door, not great so that's a little bizarre. Perhaps it was a busy night. Another guest let me in by walking out through the door. Car Park is a bit of a walk away but not too far. £10 overnight.
H Thu, 19 March 2020
Richard Tue, 17 March 2020
Liked: Served its purpose admirably
Disliked: Always room for improvement
Amanda Mon, 16 March 2020
Liked: Clean sheets
Disliked: The whole room needed a complete overhaul. Bathroom not up to standard, smelt. Tap water dreadful.Very dated. Would not stay again
Betty Mon, 16 March 2020
Liked: Central and close to train station
Disliked: A little bit noisy late evening
Rebecca Sun, 15 March 2020
Paul Sun, 15 March 2020
Anonymous Sun, 15 March 2020
Hotel was fair
Liked: Location was great - room was comfortableStaff friendly
Disliked: First room I was given was freezing so asked to be moved and I was to a warmer room - unfortunately I had to call security through the night to my room because of another guest they did deal with it straight away which was good am afraid although not the hotels issue I probably won?t stay again.