H Hotel Salzburg

Very please overall and will...

Liked: Very convenient location, clean and comfortable facilities, but above all, friendly and approachable staff, which made for a memorable stay. A special shoutout to Tom for his professionalism in managing the hotel and ensuring guests’ satisfaction. Andreas at the front desk was a highlight- an excellent communicator and nothing was too much for him. Happily obliged with a smile every single time. Highly recommend. Trains, buses and taxis literally at your doorstep. Plenty of options for food and shopping surrounding hotel.
Disliked: Nothing in particular.

Exceptional

Liked: perfect location, HOHO, bus stops, taxi just outside the hotel. Rooms are cozy and very clean. With complimentary water and coffee inside the rooms. Highly recommended to stay here everything is near including old town and mirabell palace and garden,
Disliked: everything is just so perfect.

Superb

Liked: As we travelled to Salzburg by train, it was fantastic to come out of the station and see the hotel mere steps away. The room was comfortable, and the breakfast was fantastic. A small complaint would be that we were encouraged to leave the minute the scheduled breakfast time finished - in other hotels, the staff clear plates and food away first, which hints that they want you to leave, but we were cleared away before anything else was.
Disliked: However, because it was so close to the station, there were many drunk people hanging about at night. We preferred to go back through the station to the Schallmoos exit for our walk into the town centre - it seemed more open and pleasant, than the busy main road straight from the hotel.

Great Warmth and homey.

Liked: The location is super convenient. The central station is right beside it and there are eateries and supermarket within the vicinity.However, the star of my stay was the front service staffs , especially Mr Andreas Sczeponik and Mr Tom Bud.Each day I came back from my sight seeing, Mr Andreas was there to greet me and seeing him there is like seeing a family member who greets us home warmly.I was also specially impressed by the way he handles the check in process as he was very detailed, patient and took time to explain everything the hotel has to offer.He was consistently helpful to all the guests despite long queue.I must say he is a true gem in the hospitality industry and the most impressive I have ever seen in my many years of traveling around the world.Keep up the great work!
Disliked: The surrounding area is little sketchy but understandable due to it being a central station.

Exceptional

Superb

Liked: Good location (next to Main train station) , great breakfast, nice view from hotels restaurantComplimentary tea, coffee in the room
Disliked: No minibar in the roomTV channels could be better (no music channel etc)

Prime location, easy access to...

Liked: The front desk, concierge man with excellent his name is Andreas excellent five star Superb service he went over and beyond
Disliked: Nothing

Very good

Liked: Hotel staff very polite and helpful.Rooms are clean and comfortable. It was getting hot in the night though.Very good location right at the station and next to the bus stand.
Disliked: It's a bit expensive relatively.

Good