Grosvenor Pulford Hotel & Spa Guest Reviews
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|5.2 miles from Chester centre|
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Jennifer Fri, 22 May 2020
Nice remote location, tired and...
Liked: We were looking for a chilled evening away and we were able to do that - eating and relaxing in the hotel bar. We raised our concerns (see other feedback) when we checked out and were given a discount. I would have preferred a nicer room in better condition and a good nights sleep in the first place.
Disliked: We requested to move rooms as we were on the ground floor next to the exit. The Reception staff were very helpful, moving us to a second floor room. Unfortunately the room they moved us had an extremely old and uncomfortable bed. The blind (in the skylight window) was broken and although we didn?t sleep well because of the bed, we were woken early anyway, by the sunlight streaming in through the broken blind. Not good value for money.
Victoria Wed, 15 April 2020
Liked: Amazing hotel
Becky Fri, 20 March 2020
Danny Fri, 20 March 2020
Liked: Very friendly and very clean.. and would definitely recommend
Robert Tue, 17 March 2020
Liked: Very nice hotel, clean and tidy, staff very friendly.
Samantha Tue, 17 March 2020
Anonymous Mon, 16 March 2020
Steve Mon, 16 March 2020
Liked: Standards have slipped significantly
Disliked: This was meant to be a spa weekend for my wife?s birthday. She works around 70 hours a week as a health professional. Having worked from 8.00am until 7.00pm on her birthday, we had hoped to enjoy the spa facilities but were told that the times of use were restricted since our previous visit. As this meant that we would get very little during our stay we decided to cancel the booking regardless of no refund and go to a spa in Llangollen instead, which had a more guest-centred approach.
Heidi Mon, 16 March 2020
Liked: I totally fell in love with this place,I couldn?t fault it.....I will be returning 5* plus xxxx
Disliked: Nothing I didn?t like
Marina Mon, 16 March 2020
Liked: We have looked forward to our stay it didn?t disappoint the place is very pretty and we used the pool etc will definitely be back we don?t live far so hopefully book for Xmas lovely