Needs improving

Liked: The restaurant was lovely. And the leisure facilities were nice and relaxing!
Disliked: The rooms are not what they advertise upon booking, completely different decor/furniture. The double bed was a small double and very uncomfortable.

Great stay, beautiful surroundings but...

Liked: The restaurant and the spa were very good and even though we were still under Covid restrictions, it was handled very well through a booking system. The gardens were stunning, both at the front and the back of the hotel. It was great for taking Charlie (our cockapoo) for a late night stroll.
Disliked: The double room was a lot smaller than we had anticipated and also had a drawer set right in the corner where the window was, which made it difficult to get to the window. Our children (older kids) had a twin room that was huge compared to ours. Bathroom was very small too.

Anniversary break

Liked: We spent the night at this lovely hotel for our wedding anniversary. Our room was fantastic, the hotel is clean & stylish and the facilities (spa & pool) were brilliant. We dined in the Palm Court restaurant which is a beautiful setting, almost like bringing the outdoors inside. Food and service were both excellent. We would definitely stay again in the future for a special occasion.

Good location, and would recommend.

Liked: Food in the palm court was excellent and would highly recommend and the service was excellent and the staff cant do enough. We found the service in the Nelson Bar a little slow and you have to wait quite a while for food.
Disliked: Wifi connection was dreadful in our room and kept losing it.

Superb

3rd june

Liked: Spa was lovely, restaurant was beautiful and food was v good.room was clean and comfy bed
Disliked: The breakfast was a complete disappointment. It never turned up on time to the room and i had to ring down to ask where it was, when it arrived it was cold and i would of got better in a travel lodge for less! No toast, no juice no tea or coffee, hard dried up hash browns and a hard egg not the quality expected of this hotel! Receptionist staff were not interested just said "i will let them know" no use to me though is it as i had paid extra on the room rate for breakfast! I have emailed the hotel from their website but not had any reply!

Lovely hotel but think we...

Liked: The hotel is stunning front of house. Restaurant and bars are lovely. Not much to fault!
Disliked: However. We got a ground floor room(13) and the floor boards in the room above where so squeaky. No fault of the people staying in the room above but both Saturday and Sunday they woke at 6am and got themselves ready for they?re day. Which ment we woke 6am and that was are lie in over. Just a shame the room we got!

Superb

Exceptional