GreenTree Hotel Phoenix West Guest Reviews
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James, Chandler
The whole experience was great, we stayed the night to see a concert at Ak Chin Pavilion and the Uber people were only $7. All was great, good job Holiday Inn!
Liked: The hotel staff was courteous and helpful.
Disliked: Woke up by staff checking if room was occupied - too early.
Joe Sun, 10 August 2025
Pleasant
Daisy Sun, 10 August 2025
Very good
Jose Sat, 9 August 2025
Disappointing
Jenncog Fri, 8 August 2025
Very good
Liked: Comfortable beds and very quiet
Disliked: Was a bit run down. Indoor pool was not indoor but outside in heat with cover. Older hotel and the homeless outside was a bit sketchy but the gate and security made me feel better.
Verdugo Thu, 7 August 2025
Very good
Cliff Fri, 1 August 2025
Very good
Toni Fri, 1 August 2025
Not happy
Liked: I like that the area is cleaned up from transients. The lobby and parking lot are clean and very appealing. The staff were courteous, friendly, and very accommodating.
Disliked: Rooms need renovating ASAP! The ironing board was broken, the curtains don't close properly, the shower and bathroom need a new overhaul(dirt in the caulking), the desk chair is nasty with animal hair and stains, and the refrigerator needs cleaning on the outside, there was only one set of towels, and called downstairs with no answer. I understand now why the room was so cheap in price this trip. This is normally where we stay for a pit stop but I am going to have to find me another hotel. Not happy with my stay this trip.
Rodney Thu, 31 July 2025
Exceptional
Lydia Sun, 27 July 2025
Good
Anonymous Thu, 24 July 2025
I’d rate a 9/10!
Liked: Property was extremely convenient to my vacation location. The price for 2 nights was extremely reasonable!! Staff were all friendly, helpful, and kitchen staff did awesome for the complimentary breakfast. Called room service for towels and was greeted politely at my door with the things I needed 10 minutes later. Got a king size NON smoking room which was just as great, very clean to my liking (I’m also a housekeeper), bathroom was stocked with shampoo, conditioner, body wash, and hand soap/lotion at the sink. There are several fast food joints around. My wife and I were very skeptical but I had a great experience for what I paid for and the surrounding area. Just keep to yourself and don’t bother the locals. Everyone is chill for the most part.
Disliked: Room service (food) delivery times. They are not in hotel based foods. I wouldn’t say I didn’t like, I’d just want to make others aware that it’s around a neighborhood. The hotel itself was great .