GreenTree Hotel Phoenix West Guest Reviews
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James, Chandler
The whole experience was great, we stayed the night to see a concert at Ak Chin Pavilion and the Uber people were only $7. All was great, good job Holiday Inn!
Liked: The hotel staff was courteous and helpful.
Disliked: Woke up by staff checking if room was occupied - too early.
Miles Sun, 17 August 2025
Very poor
Yesenia Sat, 16 August 2025
Passable
Tyrone Wed, 13 August 2025
Overall very good
Liked: Room was good and comfortable. Aircon was however old and noisy.
Disliked: Breakfast options very limited. Could improve options.
Joe Sun, 10 August 2025
Pleasant
Daisy Sun, 10 August 2025
Very good
Jose Sat, 9 August 2025
Disappointing
Jenncog Fri, 8 August 2025
Very good
Liked: Comfortable beds and very quiet
Disliked: Was a bit run down. Indoor pool was not indoor but outside in heat with cover. Older hotel and the homeless outside was a bit sketchy but the gate and security made me feel better.
Verdugo Thu, 7 August 2025
Very good
Cliff Fri, 1 August 2025
Very good
Toni Fri, 1 August 2025
Not happy
Liked: I like that the area is cleaned up from transients. The lobby and parking lot are clean and very appealing. The staff were courteous, friendly, and very accommodating.
Disliked: Rooms need renovating ASAP! The ironing board was broken, the curtains don't close properly, the shower and bathroom need a new overhaul(dirt in the caulking), the desk chair is nasty with animal hair and stains, and the refrigerator needs cleaning on the outside, there was only one set of towels, and called downstairs with no answer. I understand now why the room was so cheap in price this trip. This is normally where we stay for a pit stop but I am going to have to find me another hotel. Not happy with my stay this trip.