Grand Royale London Hyde Park, London

Beautiful hotel in a nice...

Liked: Really nice location and beautiful historic property. Great price.
Disliked: There is extremely loud construction next door to the property. It wasn’t a huge issue for me since I wasn’t sleeping in and the price for the hotel was great but would not stay here if you want to sleep in. Also rooms are small I was a solo traveler though so did not mind.

Passable

Nice staff, dated rooms.

Liked: Good location and very nice staff, nice looking building.
Disliked: Old rooms, blanket had holes in it, walls were peeling, stains on the carpets. Lower ground room and lots of noise during the day due to construction.

Inacceptable to be freezing and...

Liked: Location, breakfast staff was. Very hardworking, attentive, fast and friendly
Disliked: Changed rooms three times, it was shockingly freezing and moldy in each room. First night, though midnight staff gave us a tiny heater , we slept in our coats. Not enough extra blankets available . Awful stay!

Very good

Liked: Location, history of the building, beautful ceiling and theatre bar
Disliked: Noticed the bathroom bin hadn't been emptied and was only given a bath towel each. The following day there were hand towels as well and the bin had been emptied - just a little miss.

Excellent location when visiting the...

Liked: staff were so friendly and accommodating.

Nice, but could be so...

Liked: The staff are very helpful. The main entrance and the waiting room are beautiful. The dining room is also great.
Disliked: Unfortunately, the breakfast is well below the standard you would expect from a place like this. Don't try the eggs, the ham is definitely not good, lots of frozen stuff. The bath did not work and we ended up in an underground reservation that was not specified. I advise you to contact the hotel before you come to find out more.

Exceptional

Liked: Location staff .the fact it was very quite .room was small but cosy .cleaning I give 7 as curtains had marks !! And few marks here and there otherwise yes would definatley stay here again .
Disliked: As above

A good hotel, well located

Liked: Great location
Disliked: The breakfast option was expensive

Disappointing

Liked: The location was good and the history of the hotel was interesting.
Disliked: I had paid for superior rooms, so I didn't expect to be faced with stairs as soon as I opened the room door ,which then lead to a box room that was not big enough for 2 people.Rooms were clean but far too small,and you couldn't see out of the window unless you stood on the bed.