Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Guest Reviews
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1.6 miles from Hilo centre |
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Iyrah Sat, 20 April 2024
Exceptional
Warren Mon, 15 April 2024
Stay was great rooms was...
Liked: Clean and open environment
Verified Hotel Guest Sun, 14 April 2024
This guest did not leave comments about this hotel.
Mary Thu, 11 April 2024
Nice location and staff but...
Liked: Nice location-by the ocean; great views; valet and housekeeping were excellent. I enjoyed all of the Merrie Monarch activities- but couldn’t watch Merrie Monarch in my room.
Disliked: My bed was very hard; I could hear noises of doors/cabinet closing at all hours; I had an adjoining room so noise carried. There were some bugs but maintenance treated the room. Narrow hallway and a long walk to my room. Couldn’t watch Merrrie Monarch in my room.
Johnny Fri, 5 April 2024
Very good
Nicole Sat, 30 March 2024
Front desk rude, unhelpful, we...
Liked: In a very rundown area of town
Disliked: This is not a resort
Yao Tue, 26 March 2024
Pleasant
Angela Wed, 20 March 2024
Liked: Corner lanai room was amazing. Staff was super attentive. Very clean.
Verified Hotel Guest Sat, 16 March 2024
Liked: Good location. Nice view.
Disliked: Lacking cleanliness. Room was small. Parking lot needs to be repaved. Overpriced with resort fee. If not for being in Hawaii the room was on par with a Motel 6.
Verified Hotel Guest Sat, 2 March 2024
Liked: exceptional customer service, especially hotel employee at the front desk and housekeepers really went above and beyond to cater to our stay and make it so personalized.
Disliked: the cost