Grand Hyatt New York Hotel Guest Reviews
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|1.7 miles from New York City centre|
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Isis Thu, 11 October 2018
Liked: The location.
Disliked: We were not impressed by the room. Firstly, when we walked in the whole room had a smell like someone had been smoking. Then on the second day, we were informed of a water shutdown due to emergency repairs, which left us without a bathroom to have a shower. Considering the price we paid (AUD $ 2200) for 3 nights, I would have expected a lot more from this hotel. No water in fridge (most hotels give you complimentary water), the fridge was unstable, the cupboards were old and worn, and the bathroom was very small and old. Also, would have liked a coffee machine in the room. Basically for the price we paid, we were very disappointed.
Jennifer Thu, 11 October 2018
Disliked: Gym equipment needed maintenance. Hotel furniture old and worn ice machine Out of order. Also the fee to hold bags the last day smacked of a low cost airline.
Fbretas Thu, 11 October 2018
Melina Wed, 10 October 2018
Liked: Amenities were good. Breakfast at the restaurant was really good and so was the bar.
Ching Wed, 10 October 2018
Liked: Next to central station
Disliked: Room not properly service. Street on the location smelly. Full of grime everywhere on the street.
Mikiko Wed, 10 October 2018
Liked: Location only
Disliked: No drinking water provided, no amenities, no service minded staffs, dirty, in front of entrance, cost performance is not good at all
Jane Wed, 10 October 2018
Did the job.
Liked: The location is great.
Disliked: The 24-hour-market credit is confusing. We were told to have $15/night market credits, but were charged for food we brought there at the end.
Jennifer Wed, 10 October 2018
Liked: The property was in good condition and it was easy to get coffee in the morning.
Disliked: The street in front of the hotel is very congested and it is difficult to meet someone in a car there.
Abtahi Wed, 10 October 2018
Anthony Tue, 9 October 2018
Liked: It was connected to GRarand Central Station and only and 10 min walk to Times Square