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Grand Hotel

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Grand Hotel, 865 West El Camino Real, Sunnyvale, CA -(888) 428-0221
Area: Sunnyvale
(Map)
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (957 Ratings)
1.5 miles from Sunnyvale centre
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Hotel Description
Located next to Sunnyvale Civic Center, Grand Hotel offers a year-round outdoor heated pool. Free WiFi is included in all guest rooms. San Jose International Airport is 9.9 mi away. Warmly decorated, all of the comfortable air-conditioned rooms at Grand Hotel include a full-size bathroom with granite counter-tops and vanity mirrors, an LCD TV, an iHome docking station, a mini-fridge and plush guest robes. Spacious guest villas are also available. A full a la carte breakfast is available through room service. 24-hour room service is also available. The campus of Stanford University is 9.9 mi away from Grand Hotel. Levi's Stadium is 15 minutes' drive away.

Check-in time: 16:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Business Center
` Free Parking
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Outdoor furniture
` Sun loungers or beach chairs
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Contactless check-in/out
` Food delivery
` Audible alarm
` balcony/terrace
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Pets allowed (charges may apply)
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Grand Hotel Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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0.5

Poor - 0.5 out of 5

Crystal Sat, 19 April 2025

I will never stay here...

Liked: Size of suite was decent
Disliked: Nothing had been replenished like towels or cups or anything at all. The suite had a jetted tub which is why I paid as much as I did and the water wouldn’t get hot. It was dirty. Room service was cut off 4 hours early. Bathroom floor was very slippery due to lack of towels or rug and fell stepping out of shower.

3

Pleasant - 3.0 out of 5

Filipa Sun, 6 April 2025

Pleasant

5

Exceptional - 5.0 out of 5

Shlomo Sun, 6 April 2025

Exceptional

0.5

Poor - 0.5 out of 5

Dan Fri, 28 March 2025

Horrible. Be careful for secret,...

Disliked: Be careful when staying at this hotel. Check your credit card statement after the stay. They pre-authorized $100 USD on my card when I checked in, and when we checked out and flew back home, they quietly charged an amount to my card without letting us know at all. I only discovered it on my credit card statement some time later. When I contacted them, they said we ordered beverages to the room, but we absolutely did not order anything. Any further attempts to clarify this was met with 0 replies. I’ve sent many many messages over many days, they’ve ghosted us ever since. Have started a chargeback dispute with my card issuer.

0.5

Poor - 0.5 out of 5

Dan Thu, 27 March 2025

Horrible. Be careful for secret,...

Disliked: Be careful when staying at this hotel. Check your credit card statement after the stay. They pre-authorized $100 USD on my card when I checked in, and when we checked out and flew back home, they quietly charged an amount to my card without letting us know at all. I only discovered it on my credit card statement some time later. When I contacted them, they said we ordered beverages to the room, but we absolutely did not order anything. Any further attempts to clarify this was met with 0 replies. I’ve sent many many messages over many days, they’ve ghosted us ever since. Have started a chargeback dispute with my card issuer.

5

Exceptional - 5.0 out of 5

Maria Thu, 27 March 2025

Exceptional

5

Exceptional - 5.0 out of 5

Sirsi Sat, 15 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Regina Wed, 12 March 2025

Very good

3

Pleasant - 3.0 out of 5

Welch Mon, 10 March 2025

Motel 6 quality.

Liked: No bath mats. The floor outside the bathroom was extremely wet. Staff failed to make repairs or offer a different room.. No coffee cups to go next to coffee maker. Breakfast was subpar. Soap was in hand location dispenser. Room appeared to be clean.

5

Exceptional - 5.0 out of 5

Cristian__17 Mon, 24 February 2025

Exceptional

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Grand Hotel 865 West El Camino Real, Sunnyvale, CA
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