Couldn't find anything to fault our stay. Staff were excellent and very helpful.

Liked: A very enjoyable experience.
Disliked: No negative feedback.

Great Hotel, exceeded expectations

Liked: Great bath.... very relaxing! Very soft bed!
Disliked: I mistakenly assumed the steam room and sauna was open because the swimming pool was open. So had to miss out on that.

Exceptional

Superb

Liked: Very comfortable, nice breakfast, great staff.
Disliked: The rooms are looking a little worse for wear.

Very good

Above all standards, fantastic service!!

Liked: Upon arrival, check in was very quick and easy with an exceptionally polite lady who made good conversation. Everything was very smooth and very informative.Made our way up to the room which was the superior king room. Very clean, very spacious. A lovely sized bathroom with plenty of mirrors extremely clean and hygienic (maybe a toilet note to say it had been cleaned would be a great addition to peace of mind) plenty of towels of a good size also. And lovely toiletries and shower cap too. They smelled amazing, thank you!The floors were immaculate, a nice wardrobe, tea and coffee facilities. Phoned the reception to ask for more tea and milk, arrived promptly with very polite service. Unfortunately no fridge but made use of the window ledge instead.The bed sheets immaculate and crisp. Bed was the comfiest I've slept on for a long time. Pillows were soft, maybe a little too soft for us, but still better than most hotels and we had a very sound night's sleep.TV service was ok, with Freeview channels and some online TV too. Just standard for hotel telly. But a good screen size.Not too bad a view from the windows and they are big windows giving lots of light.We ordered room service for our dinner and I must say for room service meals, it was above our expectations! Wow the food was great with wooden cutlery and plenty of sauce salt and pepper. Only took half an hour, from order to door!!Onto breakfast, booked a table for the morning and during covid it was exceptional service from all staff involved the food was lovely and hot and of a great standard, polite and friendly staff very welcoming and made us feel immediately comfortable.Check out was also fast simple with polite helpful and friendly staff.We were at the hotel for our 13th wedding anniversary and the lady at reception was speaking to us and it was mentioned in conversation. As we got up to our room, 10 minutes later there was a knock on our door with a very lovely and welcomed surprise.
Disliked: The only downfall I could comment on was the noise of the roads due to the windows not being thicker, but it wasn't bad enough that we couldn't sleep through it. It was easy enough to drown the noise out with the TV or conversation.

Good

Liked: The staff were so helpful
Disliked: Friendly, although the bedroom a little tired

Superb

Liked: We thoroughly enjoyed our stay. The staff were friendly and helpful. Breakfast was excellent. We had a small maintenance issue in the bathroom but this was fixed with minutes of being reported.
Disliked: N/A

Good

Liked: The location, breakfast and the overall ambience.
Disliked: The toilet

Exceptional