I prefer to stay in a small hotel like Gild Hall. The ambiance is charming, the bar comfortable and the servers very friendly.

Liked: My room was most comfortable and immaculate.
Disliked: When I asked about morning coffee, a coffee maker was brought to my room.

Great experience, great location and...

Liked: Perfect location. Very safe. Easy access to trains
Disliked: Nothing

Very good

Superb

Superb

Liked: Great great location! super confortable! great staff! Perfect!They also Store our bags after chckout só we could enjoy a little bit more of the City since our flight was later in the dayNext time will be our choice again for sure!
Disliked: Room could have an extra mirror

Exceptional

Liked: This hotel is a gem. It is one of the most cozy hotels I have ever stayed in. The customer service provided by the staff is great and it provides a great escape from the craziness of NYC. Every time you walk in to the hotel, you are greeted with a unique scent that welcomes you back. It is quiet and tucked away from the rest of the city which allows for a great night of rest.
Disliked: The lack of privacy in how the bathroom is designed within the room is unfortunate. This is not an issue if you are staying alone, but if you are with someone it is a real issue.

Disappointing

Liked: Location is really good Room is good size Very clean
Disliked: Had to ask for tea coffee maker Was not refilled any day Very poor service overall Breakfast was included but service was awful Food very hit and miss Charged twice for room it was sorted but was an ordeal and staff not very helpful Really need to improve service overall very poor Little or no engagement about how our stay was Will not return

Pleasant

Exceptional

Good