Gaslamp Plaza Suites Guest Reviews
Write a review
Write a review
Anonymous Sat, 31 May 2025
Good location and value for...
Liked: Very friendly staff
Disliked: The shower was dated, needed re-caulking. The lights would go off, as if they were on some sort of timer. This happened in the setting room abd bathroom.
Paulson Sat, 31 May 2025
I would say it served...
Liked: Central location downtown and the rooms were nice.
Disliked: Seemed a bit dystopian in a sense and eerie walking down the hallways. The front desk older woman around 50 years old was very rude and inconsiderate. However all of the cleaning staff and valet was very nice and helpful.
Yun Thu, 29 May 2025
Wonderful staff and amazing room
Liked: Merry is so friendly and passionate. The room is much bigger than we thought and all facilities are well maintained. The location is so good. And also we enjoyed the time when visiting the roof.
Agustin Mon, 26 May 2025
The suite is great, ample...
Liza Sun, 25 May 2025
Great front desk attention
Liked: The attention of the front desk by Merry, and the blonda guy who helped with my lugagge. They are both very Kind With the guests. They Made me feel home.
Disliked: Í liked all
Tamir Fri, 23 May 2025
Pleasant
Liked: location is nice and suited my needs for a conference that took place in the conference center
Disliked: the hotel is old, and the room that i stayed in was not in good condition. the bathroom needs complete renovation. the windows did not block the noise from outside. the mattress was bad and the hotel could not provide for a thick blanket so it was rather cold at night. the hotel definitely does not justify the price.
Claribel Sun, 18 May 2025
Very good
Adhnan Sat, 17 May 2025
Overpriced hotel, paid $129 for...
Liked: Clean
Disliked: Rooms were tiny, staff was not very helpful
Ruben Thu, 15 May 2025
Very outdated hotel, clean but...
Liked: Location is very good cause it is right in the action in the gaslamp district (at the same time not so good since you hear the music from the clubs nearby and people partying since the bars and clubs have big outdoor areas and the city does not regulate noice levels sadly as they should) … location is very good tho also because it is very close to the conference center and Harbour. The place was very clean too. Staff super friendly.
Disliked: This is sadly a topic with many hotels in the USA: very outdated and tired facilities, appliances from the early 2000s everywhere and pretty beaten up, walls and carpets very tired looking, bathrooms not up to current standard, general facilities also super outdated. Then the price per night is not that much lower than a big chain hotel and also not lots of amenities offered. Might as well pay a little more and stay at a more known chain hotel that has been recently renovated or newly build. Not really great value for money at the end.
Richina Thu, 15 May 2025
Being robbed and mistreated and...
Liked: The staff was rude. The bathtub was filthy and I had to use all the towels to clean it. There was no blanket and the desk clerk was rude . It took me 4 hours to get a blanket so ( got no sleep The over night desk clerk clerk was terrifyingly mean, into and downright hostile. I have epilepsy and have highly trained service dog. After double charging me on deposit, they lied about my dog urinating to keep two deposits (one totally u authorized) and cussed me out and hung up on me when I tried to resolve the matter. Also the dog urinating lie did not surface from them until I told them about my double deposit they did. It took them y days to think of that and my dog has never urinated in any interior setting . They charged me over the price I booked at,and neither bookings com or the hotel will help me get my money back.
Disliked: Nothing could have been worse. Total scammers and liars and customer service was like dealing with thugs
0.7 miles from Balboa Park | |
v12 mins driving | |
t16 mins walking |
l |
travelingCAgal "Our oldest daughter brought us here to celebrate a significant milestone birthday. I hedged at..." Read Full Review |
Read All Reviews | Write a Review | |
Reserve Online | |
©TripAdvisor 2025 |
0.5 miles from Balboa Park | |
v9 mins driving | |
t10 mins walking |
l |
846jonip "Mark was an excellent server and didn't rush us, despite our guest eating exceptionally slowly...." Read Full Review |
Read All Reviews | Write a Review | |
Reserve Online | |
©TripAdvisor 2025 |