Freehand New York Guest Reviews
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|2.6 miles from New York City centre|
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Julia Sat, 8 May 2021
Sonia Sat, 8 May 2021
Very modest hotel with dining...
Liked: The rooms have a cute vibe with lots of maps
Disliked: We asked for a quiet room but got one facing the main street and on a lower level. The rooms are tiny and the bathroom is even smaller. The is the size of a cruise bathroom. You cannot use the sink without splashing water all over the floor
Anonymous Fri, 7 May 2021
I started at freehand hotel...
Liked: The locationAnd the old spirit of the building
Disliked: See the above
Tara Thu, 6 May 2021
A hotel of broken promises...
Liked: Staying at Freehand NYC was an adventure, to say the least. I usually like focusing on the positive aspects of a hotel before I jump into the negative, so I'll try that. Positive:*location- the hotel is in a nice area with easy access to food and various bodegas. *staff- check in was smooth, front desk staff very friendly. *beds- fairly comfortable. Not a pile of rocks but also not a pile of feathers, comfort falls somewhere in between. *beautiful charm- I could see why some peopleRefer to it as an upscale hotel. A lot of the interior vibes were very modern and upscale.
Disliked: Negative:*each tv was supposed to have Smart TV features: Hulu, Netflix, etc. the hotel seems to use a chrome cast to make this happen. Our TV did not have a chrome cast so all we had access to was basic cable. When we spoke with the front desk about it they advised that they could send an electrician up to look at it. Why the needed an electrician, I still don't understand.Anyways, to keep a long story short, they never fixed the issue. We spoke to the front desk about possibly switching rooms and they told us "many of the rooms have this issue". So, we went out and bought our own smart tv plug in to use.*Bathroom- the bathroom was a death trap waiting to happen. Very small with no room to move around, picture yourself shuffling side to side. The shower has a curtain that is too high so water literally goes everywhere, there was water on the toilet from a 10 minute shower. My husband, who has 2 slipped disk and a pinched nerve, has to be very careful. After having almost slipped 3 times, I ended up covering the floor with all the towels we had. I requested new towels but ultimately had to go downstairs to get them.I informed the staff about this death trap and asked if they had an accessible room or one with a bath tub, again their answer was the same: "most of the rooms are like that".So, for the week that we stayed we had to keep 5 or 6 towels on the bathroom floor just to make sure neither of us took a fall.*peloton bikes- so, the gym is advertised to have peloton bikes. I personally love spin bikes and have been using a Nordic track with iFit. I've stayed at a few hotels that also use this spin bikes and I've never had an issue. However, with the peloton, only one bike powered on (they had two). When I went to use the bike, I had to create an account and pay $12 a month to have access to even a basic manual ride. Sorta a crappy situation there. So, I ended up moving on with my day very disappointed.
Sasha Thu, 6 May 2021
Liked: Great location. Comfy bed.
Disliked: Just wished there was a coffee/tea mug in the room.
Francis Thu, 6 May 2021
Liked: Lobby and rooftop bar were super convenient and amazing to hangout in
Disliked: Rooms were typical NYC and very tiny and tight
Ernesto Mon, 3 May 2021
Liked: What breakfast ???
Disliked: The rug was dirty,the bathroom a bit small for a guy that is 245 lbs. The refrigerator was SUPER SMALL AND TIGHT. You could only put 3 small items ,like 2 cans and a sandwich,fridge was not cold enough!!!
Anonymous Mon, 3 May 2021
The best little getaway
Liked: This place was so charming. Our small room was perfect for our weekend excursion. Very clean, neat, and orderly.
Disliked: Our experience would have been perfect if the hallway our room was on didn?t smell like Pot (yuck).
Mary Sun, 2 May 2021
Liked: Great location; charming lobby. Room is comfortable and spacious for NYC. Complimentary bump-up to king-size bed. Clean, too.
Disliked: Bathroom is cramped and dark with some amenities missing, such as a waste basket and water glasses.
Alison Sat, 1 May 2021
Liked: Eclectic style, excellent service