Freehand New York

Clean, comfortable and central. Ideal...

Liked: Clean and very comfortable room in the centre of Manhattan, complete with airconditioning and daily housekeeping. The room had an ideal size for me as a solo traveller, but will probably feel a bit small for two people - although I think that according to New York standards it's more than worthy. Perfect location to start off every day to go and explore a new New York neigbourhood. The friendly staff at the register made checking in and out a matter of minutes.
Disliked: The music in the lift was a tad too loud. As my room was directly across from it, I could hear the music late at night when the doors opened. But that's a minor detail; earplugs are always a good idea in a city like New York, no matter where you're staying, and they helped me with this issue as well.

Hotel was a good value...

Liked: Staff was friendly. Location was convenient. Happy that you had a fitness room.
Disliked: Many machines in the fitness room were broken (both Peleton bikes, water cooler). Fitness room ran out of water bottles. Bed didn't have box springs. Bathroom, especially the sink, was very small.

High expectations, a little disappointed

Liked: The room itself was nicely decorated, cozy, the bed in particular was comfortable. The room was on the darker side. The restaurant belonging the hotel was particularly good and the staff were really nice. The bar is also good. The hotel location is close to a lot of transportation, restaurants, etc. The breakfast is also good.
Disliked: The internet was quite unstable during my stay which was an issue. Especially when doing video calls. Considering this is a working hotel.... The room I was given was next to the facilities closet which created quite some noise at some hours. Also, I was late checking out by 3 minutes and the staff did not hesitate to come knock on my door which did not leave a good a impression. First time this happened in my life and have stayed in other NYC hotels.

Good

Superb

Stayed here before, will stay...

Liked: We have stayed at Freehand before and it was the best option for this trip as well. Good location, convenient transit close by, and a good value. We will look to stay at Freehand again next time we are in the city!
Disliked: No issues!

Superb

Very good

Nice hotel. Even better location...

Liked: Good hotel. Very good location. For New York City the rooms are massive to be honest. Bar on the rooftop and 2th floor are nice and friendly staff. Seems renovated not to long ago. Would come again.