Name: Four Points By Sheraton Ontario-Rancho Cucamonga
Address: 11960 Foothill Boulevard, Rancho Cucamonga, CA
Telephone: (888) 420-1645
Rating: 4

Four Points By Sheraton Ontario-Rancho Cucamonga Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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Liked: Very clean; great, friendly staff.

Beds were comfortable. Clean environment. Easy, fast check out. Lots of good food and stores nearby.

Liked: We got to check in early which was a huge help so we could settle in then head for our day of music.
Disliked: Wish they provided room service late night.

Great thank you.

Liked: Great.

I booked a Deluxe King bed room. I was not happy that I did not get the bed size I requested due to guests extending. I totally understand but would have liked an upgrade as I paid in advance. I was then placed in a non deluxe king room that was in a horrible location. We decided to go with a better location and have the deluxe room with the double beds. Not ideal but all turned out good. We got 2 free drinks and the lady (Kaci I think) ended up being very nice and did what she could to help. A little rough start but I would stay there again. The room was very nice; the hotel is new and the bathrooms are beautiful.

Liked: Very nice, new hotel.
Disliked: Didn't have the bed size I requested.

Exceptional

The room

Liked: Clean rooms
Disliked: Breakfast should be enclosedShower water pressure was very low

Exceptional

Good

Exceptional

Superb

Fantastic, I would book again.

Liked: The staff are accommodating and flexible to my needs. They are also friendly and professional. The rooms are nice and comfortable. The rooms are clean and neat.