Four Points By Sheraton Ontario-Rancho Cucamonga

Liked: Very clean; great, friendly staff.

Beds were comfortable. Clean environment. Easy, fast check out. Lots of good food and stores nearby.

Liked: We got to check in early which was a huge help so we could settle in then head for our day of music.
Disliked: Wish they provided room service late night.

Great thank you.

Liked: Great.

I booked a Deluxe King bed room. I was not happy that I did not get the bed size I requested due to guests extending. I totally understand but would have liked an upgrade as I paid in advance. I was then placed in a non deluxe king room that was in a horrible location. We decided to go with a better location and have the deluxe room with the double beds. Not ideal but all turned out good. We got 2 free drinks and the lady (Kaci I think) ended up being very nice and did what she could to help. A little rough start but I would stay there again. The room was very nice; the hotel is new and the bathrooms are beautiful.

Liked: Very nice, new hotel.
Disliked: Didn't have the bed size I requested.

Good

Exceptional

Nice place to stay.

Liked: Overall, friendly staff and comfortable room/beds.
Disliked: The door to the bathroom, it slid closed but it still felt like it wasn't private.

Good

Exceptional

Superb

Exceptional

Very good

Exceptional