Good

Liked: Helpful staff who were able to help with my issues.

Liked: The staff were very nice and professional over the phone and in person.
Disliked: I wish the rooms had a mini fridge

Liked: The staff was super friendly and helpful!!!!

Liked: Lovely service and help-- front desk folks were great.

Liked: Comfortable beds and nice shower.
Disliked: Rooftop bar is only open on certain days and i wasn't made aware of this, so I couldn't experience that at all.

Liked: They brought water bottles every day and room service cleaned the room without asking every day.
Disliked: It was located next to (presumably) a prison, and a liquour store. There were shady characters around the hotel day and night. Also, it was very noisy (and our room was on the 22nd floor!)

Liked: The hotel is great, rooms are new and clean, beds are comfortable staff is great.

Liked: Room was nice and clean - loved the free water!
Disliked: Location across from Port Authority. The name says Times Square - and it is blocks away. Was a little disappointed about that.