Liked: The staff were really nice and went out of their way to help you very clean also
Disliked: Rooms where small

Liked: LOCATION.
Disliked: ALL OK

Liked: The staff were very nice and professional over the phone and in person.
Disliked: I wish the rooms had a mini fridge

Liked: They brought water bottles every day and room service cleaned the room without asking every day.
Disliked: It was located next to (presumably) a prison, and a liquour store. There were shady characters around the hotel day and night. Also, it was very noisy (and our room was on the 22nd floor!)

Liked: The hotel is great, rooms are new and clean, beds are comfortable staff is great.

Liked: Room was nice and clean - loved the free water!
Disliked: Location across from Port Authority. The name says Times Square - and it is blocks away. Was a little disappointed about that.

Disliked: No complimentary breakfast

Liked: The staff were very friendly and helpful. We loved our room. It was actually quite large compared to other NY hotel rooms.
Disliked: There were only 3 elevators, and trying to catch the elevator down was often time consuming. It seemed to be most difficult between 10-11am.

Liked: Central to the attractions of NYC. Able to check in before 3 and there is a 12:00 check out. Later than many.
Disliked: The lobby was small but staff worked hard to accommodate the check in/out and holding of luggage well.