Great time in NYC

Liked: Really enjoyed our stay at this hotel. The staff were very friendly and helpful, breakfast was very good and a great way to start our day of walking and the room was clean and very comfortable.
Disliked: Nothing.

Very good

Bad

Very good

Pleasant

Good but won't stay again

Liked: Great location,short walk to Times Square. Good size room, good shower. Overall pleasant stay.
Disliked: Bathroom not cleaned properly, lots of hair on the floor. Receptionist checking us in wore a mask and it was difficult to hear her with the noise from outside and lobby which I did tell her that I can barely hear her. I have not been told I will be charged random amounts of security deposits througout my stay. Apart from her, all reception staff was excellent and friendly.Room had very dirty windows and no view.

Superb

Exceptional

Liked: Location, breakfast been included, Sammy the bar tender, and the staff at breakfast, Farrah & the chap on front desk at breakfast, & the happy chef.
Disliked: All good, no issues.

Great location, great staff, uncomfortable...

Liked: The staff was very nice, the hotel was quite clean and everything was very smooth throughout the enitre stay. The hotel is located in a great position, and is easily reached by public transport from all airports.
Disliked: The bed was very uncomfortable, we woke up with back pains multiple days. The hotel could invest in newer mattresses. Additionally, the AC unit was old and very loud, to the point where it was disruptive to sleep. Also, the doors and walls are very thin, and we got woken up by guests returning late at night (we could hear everything happening in the hall and even the elevator every time it opened on our floor).