Depressingly dark, dank room.

Liked: Friendly: professional staff.
Disliked: Terrible; stale room.

Liked: Clean room; easy check in.
Disliked: Nothing worth commenting on.

Perfect location for my concert and a brief recon of Soho. Definitely my "go to" hotel for next time.

Liked: One block away from the City Winery!
Disliked: Need to upgrade coffe makers to K cups. I never did get it working.

Very reasonable hotel. Booked on the fourth of July weekend, last minute and still very affordable.

Liked: Great location.

Liked: Convenient, clean, easy. Bed was comfy. Room was tiny but we expected that. Basically a crash pad for NYC, not a place to be in when awake.
Disliked: Window looked out into air-shaft, was dark all day. Lighting was bad, too bright in bathroom, and ugly in BR. No mini-fridge. Wifi was quite slow.

Liked: The staff was very professional and helpful in all respects. All public areas of the hotel were clean and orderly, and there were no strange or unpleasant smells pervading the air in the hotel. Very good location.
Disliked: Room could be bigger. Bed could be less bouncy. HVAC could be quieter and more sensitive and adjustable.

Liked: Clean, with well appointed accomodations.
Disliked: Noise from traffic outdoors, and also other tenants.

Liked: Clean and moderately priced.
Disliked: Wasn't exactly the friendliest staff I've ever encountered. Slow check in.

Passable

Liked: Desk stagf
Disliked: Floor not clean. Carts left in hallway. Terrible elevator situatiin

Exceptional

Does not uphold the Sheraton...

Liked: Location was not too bad, very near SoHo and 2 different subway lines. Shower was strong and water was adequately hot.
Disliked: 1) No fridge and no water kettle 2) Ventilation in the toilet did not work most of the time, leaving towels wet all the time. Also was very humid in the toilet 3) Toilet roll handler kept dropping and could not be fixed properly 4) Bed was way too soft and springy. A little movement from my partner and I could feel it. Resulted in very bad sleep. 5) Sometimes we get 2 bottles of complimentary water and coffee, sometimes 1. Not sure why. 6) On the heater instead of AC, ended up smelling burnt hair and had to quickly switch it off. For the price we paid (about USD300 a night), we expected better from a hotel related to Sheraton.

Exceptional

Good