The Chelsean New York Guest Reviews
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Write a review
David H, Abington , visiting Gotham Comedy Club
Liked: Sorry, I can't think of anything I just wanted to leave especially when I spend over $400 with food and valet.
Disliked: The room was very small and cold - the windows needs to be sealed.
Morenike A, Baltimore, Maryland
I liked it overall.
Liked: Excellent staff and the view from the room was nice.
Disliked: The towels looked old
Vincent Sat, 5 July 2025
Very good
Yilmaz Sat, 5 July 2025
Poor
Liked: Only the location
Disliked: There is no refrigerator in the rooms and room is super small not for a family with kids
Arsalan Fri, 4 July 2025
It was a great stay...
Liked: Everything was fantastic and the staff was very friendly specially the girl Layla sitting at the reception.. The location was superb and accessible to subways.
Disliked: One of the two lifts were not working for two days which was causing long waiting time for lifts.
Dominic Thu, 3 July 2025
Ok.
Liked: Convenience
Disliked: Staff lost my girlfriends night dress
Charles Thu, 3 July 2025
A Culturally Rich and Welcoming...
Liked: It was a pleasure to experience such a culturally diverse environment. There were many pleasant, smiling, and helpful individuals. The opportunity to engage with so many different personalities was appreciated.
Tamke Wed, 2 July 2025
Exceptional
Donald Wed, 2 July 2025
Exceptional
Anonymous Wed, 2 July 2025
Exceptional
Anonymous Tue, 1 July 2025
overall, a decent place for...
Liked: Nice location
Disliked: bathroom a bit outdated and room was a bit small
Ryan Tue, 1 July 2025
Not bad, good location and...
Liked: It has a good location to Chelsea by the 28th Street subway station. Room is decent size and so was bathroom. The staff was nice and friendly for questions. It was a good price value
Disliked: There's an actual nightclub in the ground floor of the hotel. I think it's technically called a restaurant and bar but there was pretty loud music and such over the weekend so that might not be the environment for everyone. Overall, for a Sheraton property, the hotel felt like it was in need of a refresh. Linens felt like they needed an upgrade. I also felt like the AC unit kind of struggled to control the temp and humidity in the room. It was just on the side of comfortable but if you like it really cold. Not all rooms have fridges. They were able to add one to my room so you can ask at the desk.