Four Points By Sheraton Los Angeles International Airport Guest Reviews
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Starr, Sacramento, visiting Miracle Theater Inglewood Mon, 17 April 2023
I am very pleased with my stay. I felt very welcomed. The staff were very professional and attentive. I had an issue with my heating. I was not getting any heat despite increasing the thermostat. Moises was sent to assess the issue. He was able to fix it and all was good. I kind of wish there was assigned parking for those staying at the hotel. It's a gamble every time you leave the hotel. The room was very clean and inviting. Had I known earlier, I would have requested a refrigerator at the time of booking. Not all rooms have refrigerators. Overall, I would stay at this hotel in the future.
Liked: The customer service was excellent! Every staff member I interacted with was nothing but professional and courteous. The staff at the restaurant were very attentive. I had an issue with the cranberry juice, but our server was quick to apologize and offer me a substitute.
Disliked: I feel that the breakfast buffet was overpriced for what was offered. $21 a person for Pancakes, which were very dry; eggs; bacon; sausage; potatoes. I understand the cost of things have increased, but less than $20 a person would have been more reasonable.
Powell Wed, 28 May 2025
Fortunately we were able to...
Disliked: That hotel is closed! You need to delete it from your options!
Pankaj Mon, 19 May 2025
Bad
Liked: Nothing
Disliked: The damm place was closed and I am having trouble getting my refund.
Mahia Sat, 17 May 2025
Didn't stay, hotel cancelled our...
Liked: Didn't stay, hotel cancelled our booking as was closed for renovations.
Disliked: Didn't stay, hotel cancelled our booking as was closed for renovations. Wasn't impressed that they only notified us a couple of weeks prior when surely a hotel that size must have known they were closing months in advance?
Wilson Wed, 30 April 2025
Disgraceful
Liked: After a long flight from the UK, I arrived at this hotel to find it closed up.I was not happy because nobody from Booking. Com contacted me about it being closed, I had to look for other hotels on my arrival, not good for a 72 year old man
Disliked: It was closed upI was never told
Jared Thu, 24 April 2025
Bad
Disliked: Closed without notifying me
Kaeshwinie Sun, 20 April 2025
Exceptional
Samir Fri, 18 April 2025
Not far from the airport,...
Liked: Great hotel , and a great location
Punya Thu, 17 April 2025
The Hotel was closed, and...
Liked: The Hotel was closed, and I did not get this Accommodation. Please pay back my total Money
Disliked: The Hotel was closed, and I did not get this Accommodation. Please pay back my total Money
Iris Wed, 9 April 2025
Awful !!!
Liked: No warning about cancellation of shuttle!No warning that there was no TV, WiFi, & restaurant!
Vickie Tue, 8 April 2025
Front desk staff finally admitted...
Liked: No WiFi no TV. no front desk people. No answering the phone. No shuttle to airport no restaurant Booking.com contacted and they offered me $22 credit back for all of the lacking amenities!