Fortune Hotel Huddersfield-Halifax M62 JcT24

The staff were very helpful and accommodating. Continental breakfast was lovely and fresh.

Liked: Friendly, helpful staff.
Disliked: Noisy extractor fan. Mold in bathroom. And a musty smell in the room.

Would recommend

Liked: Room was spacious and clean
Disliked: Rooms were a bit warm but it was hot weather

Exceptional

The staff were so helpful...

Room too hot

Disliked: It was like sleeping in a sauna, no air conditioning, the room was facing M62 so couldn’t open the window. Had the worst stay ever.

Bad sleep

Liked: Leaving
Disliked: Rooms very hot, no air con, beds uncomfortable, noise from m62, wet carpet in room

Good

Liked: Room, cleanliness, bed, sheets and pillows. Shower was good pressure
Disliked: Noise from outside the window at 5am! Arrived an hour early, despite room confirmed to be ready the man on reception wouldn't allow me into room to drop case off unless I paid £20 early check in fee. I've stayed at this hotel over 5 times before. Instead I kept my case in the car and checked in at 11.30pm! For a repeat customer I thought they may have let me pop my case in so I didn't have to drag it in at 11.30pm at night! Everytime I stayed its been great hence why I rebook. The noise at 5am from a bunch of men outside our bedroom window . We were in room 105, next time I'll ask for a quieter room if I come again.

Good value for money comfy...

Liked: Comfy bed Good value for money
Disliked: Only one room keyNo aircon but there was a fan

Mouldy room

Liked: Check in staff was friendly and helpful. The pub next door was very handy. Location to motorways was beneficial
Disliked: Room smelt musty, and bathroom ceiling had mould all over the ceiling. The extractor fan isn't good enough to ventilate the room. Had to request a fan to keep airflow throughout the room as it smelt of mould. The mould was wipeable, so the cleaning team should/could of picked it up. Table edge was repaired with cellotape. First breakfast bap was dry and crusty which was unpleasant and the coffee machine was out of order but wasn't given a refund for this. Sent a number of emails regarding this to the hotel management and higher but after 4 weeks have still yet to get a response, I find this highly unprofessional

Exceptional

Liked: Great stay. The room was cool in the 30° heat.Had everything needed. The grab and go breakfast was well organised, would stay again.