Fairfield CB

Liked: Cleanliness
Disliked: Breakfast

Worst motel experience ever

Disliked: Room smeelled like wet animals Jets in hot tub didn’t work Staff wouldn’t bring us towels to pool orToo our room.

It was horrible I was...

Liked: I left within the first hour of being at this location I did not stay overnight and I did not stay for breakfast.
Disliked: I went to the Fairfield inn & suites as a getaway mainly to sit in the hot tub for a few hours because of my terrible muscle aches in my body from being sick and being at work for way too long most days. As soon as I sat down into the hot tub I looked at the water and I saw that there was tons of bacteria and just chunky stuff and short hairs floating in the water was just as constant film on top of the water is absolutely disgusting the hot tub was filthy dirty and gross.

Exceptional

Our stay was very good,...

Liked: We stayed at your hotel because my husband had early AM outpatient surgery. We had anticipated having to stay 2 additional nights because of the impending storm. But we were able to leave before the storm. However, because of the surgery, my husband could not carry our luggage, and I am handicapped. The maintenance guy, Albert, was a HUGE help and assisted us so graciously. He deserves recognition and a raise! Also, thanks to Albert, he contacted the boss about refunding points due to extenuating circumstances, and she agreed. What kind people!
Disliked: The bathroom could have been cleaner. The bottom of the tub had some pretty gross stuff on it. Because of my handicap it would be useful to have a recliner in the room as many other hotels do.

We always stay here when...

Liked: Location.

Very good

Smells like weed and cigarettes,...

Disliked: The 2nd floor, and the room smelled like marijuana and Cigarettes. If it wasn't after midnight I would have left. They charged me $133 ish for the room and later charged me another $280 for the stink that was already there. I don't smoke weed. I can't stand the smell of it. I had to sleep with the window open it stunk so bad!I complained to the front desk and they told me I could contact a manger. Well guess what the manager will never call you back and is never there when you call. I tried to dispute it through my bank but motels have a loop whole, basically you can't. Don't stay in this hotel unless you don't mind the smell and getting charged triple the amount.

Exceptional