Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South

Good

All in all I enjoyed...

Liked: The breakfast was great! Fantastic options! The hallways carpets and such were dirty and not vacuumed. Our room was not very quiet you could hear music coming from another room
Disliked: Better cleanliness could happen . The lobby had a weird smell too it . Like way too many people wearing strong perfume at the same time .

Superb

Liked: Walking distance to Times Square
Disliked: Small and tight

Not able to get a...

Disliked: Breakfast was way too crowded like a market, had to find something else to eat elsewhere. Sleep experience was worse than a motel. Room is small yet I can hear everything outside from the same floor, e.g. sound of door latches, people talking, door shuts. Also elavator is too slow and crowded, had to wait 5 mins + around 9am

Overall good value for money,...

Liked: Prime location 10 minute walk from Times Square and 5 minute walk from a subway station. Very comfortable bed and a great view of the city
Disliked: The lift buttons are finicky, sometimes having to be pressed 4 times before they work. The bar ran out of draught beer every night and once it ran out there was no more apparently. The hot food selection at breakfast could have been better, it was just scrambled eggs and one type of sausage per day. The seating for breakfast when the hotel is busy is a nightmare as there ain’t enough

Great family stay in the...

Liked: The hotel is at a superb location, walking distance to Times Square, Broadway and different subway stations. Staff is very kind and helpful. The rooms and the common areas are well maintained and clean. The lobby has a vibrant and cosy atmosphere, sometimes with live music.
Disliked: A big pain was the time spent waiting for the elevators, the capacity of which are nowhere near the accommodation capacity. The other annoying experience was that quite a few guests were hoarding food from the complementary breakfast (probably to save on food during their day excursion), which meant that some food was not available for other guests.

Great room!

Liked: The room was great! ULTRA CLEAN. Bed was comfy too. The room size was ok for 4 days, not big room but we knew this in advance. The room was very quiet too! Staff was helpful and kind.
Disliked: Breakfast options were limited, not so healthy. Breakfast room was extremely small for the amount of guests and we had to rush every morning to find a table. Also, they were serving in paper made plates and plastic spoons etc…

Disappointing hotel in New York

Liked: The hotel is situated in a good location, at 10 walking minutes from Times Square, and great accessibility to metro and train station. Unfortunately, the location is the only positive thing about this hotel.
Disliked: Unfortunately, the overall experience at this hotel was not good at all. The most important thing was the noisy room - which made impossible for us to sleep at all. The noise was coming from the installations in the hotel (despite we completely stop the AC) and not from outside or from other guests. This problem was not just in our room, but is a complaint raised also by other guests and was acknowledged by the hotel staff, which told us that they don't have anything to do regarding this. The second important thing was the waiting time for the elevator, which made us and also other guests like trapped into the hotel. In one occasion, we had to wait for more that 15 minutes (yes, a quarter of an hour) for the elevator to come at the 17th floor, and on a regular basis it took between 5-10 minutes in every morning for the elevator to arrive. This issue was also acknowledged by the receptionists which also they told us that they don't have anything to do for this. Another disappointing experience was the breakfast, which was extremely crowded, many of us being unable to find a seat at all, the breakfast facility being significantly under dimensioned for the hotel's size. Also, the variety of food was completely unsatisfactory, laking healthy food and vegetable options. In the second day of our stay, the room was not cleaned by the housekeeping staff, being necessary to ask at the reception in every morning to make sure that the room will be cleaned. Having in mind that we paid 371 USD per night, I can affirm without any doubts that this hotel had the worst price/quality ratio among all the hotels I've ever stayed.

Passable

Liked: Only location was good. Breakfast was awful, worst I had in a hotel. Staff was so and so. Definitely not deserving the four stars, but for a short stay is ok I guess.