Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea Guest Reviews
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Write a review
Lina Sat, 5 July 2025
Great location
Liked: The location is great, the staff was friendly, the breakfast options were good, the room was clean and comfortable.
Disliked: In two of the four nights I spend there some type of alarm went off, on the second night it was the fire alarm and everyone was exiting the building in panic. I know space is an issue in NY but it was difficult to find a table during breakfast
Roberta Sat, 5 July 2025
Very good
Liked: Large room by NYC standards. Outstanding breakfast. Location near multiple subway stations. Comfy bed. Terrific shower.
Disliked: Common areas were dirty. No fridge in room. Bare bones lobby.
Katrina Sat, 5 July 2025
A very enjoyable stay
Liked: Great location to major attractions
Disliked: Nil
Gavin Fri, 27 June 2025
Awful.
Liked: It was the worse experience in a hotel in my life. There was nothing to like. Better options in the same area.
Disliked: They messed up my check in so I was double charged. Still haven’t returned the funds.
Houssemeddine Thu, 26 June 2025
staff is awesome, location is...
Liked: Location is awesome, you're surrounded with cool rooftops, walking distance from main activities..
Disliked: Breakfast not good at all
Christina Mon, 23 June 2025
Exceptional
Liked: The staff was amazing! The guy who checked us in was incredibly friendly and genuinely excited to welcome us. We walked in with 12 people and only 3 check-ins, but he made us feel valued and never like a burden. He was vibrant and full of energy—and every time we came back to the hotel, he greeted us with the same enthusiastic welcome!
Osman Fri, 20 June 2025
Good
Liked: Location is good, walking distance to Empire State/Times Square and other attractions. Breakfast is fine and helps to get comfy, not looking around in the morning to properly eat something - which is really hard in NYC. Wifi is really good and fast.
Disliked: Room is tooooo small. We were with a 3 year old and had a king size bed reservation and we were miserable.
Laura Fri, 20 June 2025
Exceptional
Rebecca Sun, 15 June 2025
Very good
Anonymous Sat, 14 June 2025
Good