Fairfield Inn & Suites by Marriott New York Brooklyn

If I had to find a negative, I would say the bathroom sink was small.

Liked: All the staff were great. They were very friendly and were very willing to help on any question we had. Loved the complimentary 24 hour tea and coffee. The complimentary breakfast is a plus. Rooms were clean and the shower was as good as a spa. Beds were comfortable. I really appreciated the car service that was available at a very reasonable price. All in all I would highly recommend this hotel.
Disliked: N/A.

I cannot say enough wonderful things about this hotel. As a past sales manager of a family owned hotel, I am usually very critical. This hit my mark. Extremely clean. Modern, bright, yet inviting. The rooftop BYOB lounge area was a wonderful place to unwind after a long day, and the breakfast area offered a full range of items for those seeking a low carb breakfast - something most breakfast bars fail to do! Kudos to the pleasant staff and even though we didn't take advantage, the free bike rental would have been great had we had more time!

Liked: Extremely clean; very courteous staff; great breakfast!
Disliked: N/A

Very good

Superb

Exceptional

Very good

Very good

Disliked: The room was not cleaned & made for a day. Even the towels weren’t changed. Upon requesting for fresh towels, we were asked to pick them up from the reception. The next day only the bed was made but the room wasn’t cleaned. Didn’t expect this from a Marriott property.

Exceptional

Exceptional

Liked: Location and available parking

Exceptional

Liked: I loved the curved wall in my room. Will definitely book them again. 10 out of 10!

Pleasant

Liked: Breakfast was great!
Disliked: Unfortunately, my experience was disappointing. Despite requesting a room with a microwave, it wasn't available. I had confirmed with the hotel via email that a microwave would be provided, but when I arrived, the staff seemed unconcerned. Even after showing them the email, they suggested I could cancel if I wasn't satisfied. I hope the hotel will improve its communication and service in the future.