Very good

Pleasant

Disliked: The description of my room that I requested showed that it was a king suite with a king bed and a sofa. That was the case. Check in time was supposed to be 4:00 pm called ahead to see if our room my be ready before,staff said no problem seeing we were getting in early. Check our baggage then went to lunch. Got back to hotel at about 3:50 still no room available. Finally at 4:30 they said they had a room available, it wasn?t the room or floor that I had paid for.we are sorry I had by this time traveled 12 hrs,just wanted to relax before I had to meet with my daughter at her hotel early as she was in the marathon and wanted to get to rest early !We just were in a rush because of short of cleaners that we could check even at check in time.Very disappointing for my stay because of that. Hotel was clean and staff was so so.I would not look to stay there again.

Good

Exceptional

Very good

Exceptional

Liked: Great staff, really kind and helpful!
Disliked: Breakfast is fine, but could be a bit more variation.

Superb

Liked: Staff is super helpful, communicative. They were always replying to my emails really quickly.

Superb

Liked: Location to Times Square and Central Park within walking Distance lovely staff.
Disliked: Booked it mainly for the rooftop bar but the whole time we stayed it was closed although it didn?t state that when we booked so I was really gutted about that and would have picked the other option I had found the same chain in a similar location but a lot cheaper.

Good