Fairfield Inn & Suites By Marriott New York Manhattan/Times Square Guest Reviews
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|1.3 miles from New York City centre|
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Mara Wed, 6 November 2019
Fred Wed, 6 November 2019
Disliked: The description of my room that I requested showed that it was a king suite with a king bed and a sofa. That was the case. Check in time was supposed to be 4:00 pm called ahead to see if our room my be ready before,staff said no problem seeing we were getting in early. Check our baggage then went to lunch. Got back to hotel at about 3:50 still no room available. Finally at 4:30 they said they had a room available, it wasn?t the room or floor that I had paid for.we are sorry I had by this time traveled 12 hrs,just wanted to relax before I had to meet with my daughter at her hotel early as she was in the marathon and wanted to get to rest early !We just were in a rush because of short of cleaners that we could check even at check in time.Very disappointing for my stay because of that. Hotel was clean and staff was so so.I would not look to stay there again.
Declan Tue, 5 November 2019
Anonymous Tue, 5 November 2019
Moushumi Tue, 5 November 2019
Abdelilah Thu, 31 October 2019
Liked: Great staff, really kind and helpful!
Disliked: Breakfast is fine, but could be a bit more variation.
Majed Tue, 29 October 2019
Liked: Staff is super helpful, communicative. They were always replying to my emails really quickly.
Kathryn Mon, 28 October 2019
Liked: Location to Times Square and Central Park within walking Distance lovely staff.
Disliked: Booked it mainly for the rooftop bar but the whole time we stayed it was closed although it didn?t state that when we booked so I was really gutted about that and would have picked the other option I had found the same chain in a similar location but a lot cheaper.
Anonymous Mon, 28 October 2019
Kiran Mon, 28 October 2019