Extended Stay America Suites - Secaucus - New York City Area Guest Reviews
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Yvan Tue, 24 June 2025
Bad
Disliked: DO NOT GO TO THIS HOTEL, especially room 237. When we first checked-in, we did notice the room was not the cleanest but throughout the night it was apparent that there is a COCKROACH infestation. The roaches were EVERYWHERE; in the bathtub and toilets,kitchen, walls, in our clothes and shoes, and crawling on us in our bed!!! We could not sleep even for a second. Our stay went very badly! In the morning, maintenance passed by to check on our A/C and we addressed our concern. The maintenance staff noticed the infestion and even he was appalled. He sprayed our room and told us he would let management know. Upon leaving, we informed the front desk of our terrible experience. Jason, the front desk representative, let us know he could not issue a refund at the moment, however he suggested we contact the hotel manager. We will be doing so. We do not know if anything will come of this, but we would like to WARN ANYONE considering this gross and hazardous establishment. This hotel should not be in business!
Şahin Mon, 23 June 2025
Very good
K Sun, 22 June 2025
Dead mouse under the bed...
Liked: First morning the first alarm went off for an extended period of time which was pulled by a staff member behind the check-in counter. Entire building evacuated and had to wait an extended time before going back into hotel. Also, upon gathering belongings to check out of room, I found a dead mouse under one of my beds. Looked like it had been there awhile. This is so bad. A dead mouse under your bed while I slept for 2 nights!!
Disliked: Dead mouse
Taylor Sun, 22 June 2025
Very good
Taylor Sun, 22 June 2025
Very good
Samantha Sat, 21 June 2025
Pleasant
Darinka Sat, 21 June 2025
Very good
Liked: I didn't mind the simple breakfast consisting of oatmeal, muffins, a few bars for snack, coffee and tea. I liked the public transportation to New York City.
Disliked: if rooms were renovated
Somabha Fri, 20 June 2025
Superb
Hemkumar Fri, 20 June 2025
Very good
Haaris Wed, 18 June 2025
The hotel is famous because...
Liked: LOCATION: THE only positive thing is Location. The location is very good in terms of transportation to and from Manhattan and other shopping area and restaurants.
Disliked: First about Breakfast the Breakfast is not good only Muffins and coffee which does not make sense. there should be some fruits and baggle with cheese. ROOM : there is a bad small in corridors and in Room. Secondly the Microwave is also not working and mosquito net is not proper. Pillows need to change as it is very thin and uncomfortable