Name: Extended Stay America Suites - San Jose - Santa Clara
Address: 2131 Gold Street, Alviso, CA
Telephone: (888) 406-7656

Extended Stay America Suites - San Jose - Santa Clara Guest Reviews

Overall Average Score:

Pleasant (3.3 out of 5)

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Very good

Exceptional

Passable

Exceptional

Nothin else to say

Liked: The distance
Disliked: The service, the staff and how I couldn’t ask for more pillows and blankets

Don’t plan on checking in...

Liked: Property was easy to get to, rooms were decent.
Disliked: Our room wasn’t ready when we arrived, I booked two King rooms and one king room and had to wait for our second room until we were back from our concert between one and 2 AM. The second room we received was a two double room. Not what I paid for on my booking app.

Exceptional

Passable

Overall, my state was OK.

Liked: It is a great location when visiting Levi Stadium the grounds were kept neat and clean. The common areas were kept clean.
Disliked: My room was filthy. There was pink mold in the shower. The floors were so dirty that the shower towels got black on them off the floor. The room smelt horribly. I kind of think it was mold that may have been coming out of the air conditioning system. As if the filter hadn’t been changed. The bed was also a little too firm in the pillows way too soft.