Extended Stay America Suites - San Jose - Milpitas - McCarthy Ranch

Passable

Exceptional

Liked: Nice and clean
Disliked: None

Bad

Disappointed

Liked: I like that the rooms have a kitchen
Disliked: The first time I stayed here was good. Then my second stay I had brought groceries with me to my room but after leaving my room I came back and all of my groceries were gone and the manager had said he doesn’t know anything. I had three days worth of groceries and the hotel took it all away. I booked two rooms next to each other but the hotel gave me two rooms in separate buildings. Safe to say I will not be coming here again and I would encourage you as well.

Exceptional

Passable

Very good

Disappointing

Good

Liked: The room felt excellent for a very reasonable price. Although I found it inconvenient that I had to borrow pots and plates from the front desk, the facilities still seemed sufficient for simply relaxing during a holiday.
Disliked: On the other hand, the breakfast was underwhelming. There were only a few snacks, like protein bars and small cakes. The free coffee and tea were a saving grace, but for those who expect more from breakfast, it might feel a little disappointing.Another concern was that both of the room key cards I was given initially didn’t work. In the end, I was accommodated by switching to a different room, but the card reader itself might be outdated.