Extended Stay America Suites - San Jose - Downtown

Will never go back

Liked: It had a kitchen and they provide pots and pans and dishes saved money cooking instead of eating out for every meal
Disliked: Where do I start had to switch room when first got there cause water coming from the floor the second room had roaches house keeping didn't come by to exchange towels or take out trash

Very comfortable stay

Liked: The location and staff
Disliked: No complaints

Disappointing

Disappointing

Liked: Staff was nice
Disliked: Felt really uncomfortable and unsafe during our stay. Many people in parking lot, loitering around. Seemed that many of the occupants there, live at the hotel. Second floor smelled very odd. Stains in the carpet floor. Our shower head was taped together with a plastic bag. Wouldn’t go back which is unfortunate because the staff was really nice.

Passable

I was happy with the...

Liked: There was parking
Disliked: Not enough staff

Disappointing

Disliked: My room smelled like cigarettes. People were arguing loudly, looked like people were living there, cops came, fire alarm went off, people were hanging out in the parking lot. Just not a peaceful time over all.

"Home away from home"

Liked: The staff was professional and courteous and the room was clean and perfect the price for the room was affordable I recommend Extended Stay to friends and family and for business trips I'll be seeing Extended Stay again pretty soon
Disliked: Well since you asked it was really stuffy at the front desk and throughout the building that's the only negative remark I had so far

Very good