Extended Stay America Suites - San Jose - Downtown

Disappointing

Disappointing

Liked: Staff was nice
Disliked: Felt really uncomfortable and unsafe during our stay. Many people in parking lot, loitering around. Seemed that many of the occupants there, live at the hotel. Second floor smelled very odd. Stains in the carpet floor. Our shower head was taped together with a plastic bag. Wouldn’t go back which is unfortunate because the staff was really nice.

Passable

I was happy with the...

Liked: There was parking
Disliked: Not enough staff

Disappointing

Disliked: My room smelled like cigarettes. People were arguing loudly, looked like people were living there, cops came, fire alarm went off, people were hanging out in the parking lot. Just not a peaceful time over all.

"Home away from home"

Liked: The staff was professional and courteous and the room was clean and perfect the price for the room was affordable I recommend Extended Stay to friends and family and for business trips I'll be seeing Extended Stay again pretty soon
Disliked: Well since you asked it was really stuffy at the front desk and throughout the building that's the only negative remark I had so far

Very good

It was goob

Liked: All Good
Disliked: No hot breakfast.

Bad

Liked: Leaving the place
Disliked: Staying in the hotel. Lots of noises in the middle of the night people fighting arguing screamingveryloud. While you trying to sleep? There's obviously people living there. Random people out in the parking lot, lingering around the cars. People walking up-and-down the hallways while you're trying to sleep and knocking on each other's door the walls are paper-thin, and you tell the employers about the noise complained and they seem to have no idea what's going on. In their facility.