Extended Stay America Suites - San Jose - Downtown

I was happy with the...

Liked: There was parking
Disliked: Not enough staff

Disappointing

Disliked: My room smelled like cigarettes. People were arguing loudly, looked like people were living there, cops came, fire alarm went off, people were hanging out in the parking lot. Just not a peaceful time over all.

"Home away from home"

Liked: The staff was professional and courteous and the room was clean and perfect the price for the room was affordable I recommend Extended Stay to friends and family and for business trips I'll be seeing Extended Stay again pretty soon
Disliked: Well since you asked it was really stuffy at the front desk and throughout the building that's the only negative remark I had so far

Very good

It was goob

Liked: All Good
Disliked: No hot breakfast.

Bad

Liked: Leaving the place
Disliked: Staying in the hotel. Lots of noises in the middle of the night people fighting arguing screamingveryloud. While you trying to sleep? There's obviously people living there. Random people out in the parking lot, lingering around the cars. People walking up-and-down the hallways while you're trying to sleep and knocking on each other's door the walls are paper-thin, and you tell the employers about the noise complained and they seem to have no idea what's going on. In their facility.

Very poor

Poor

Liked: Nothing
Disliked: So many shady individuals and kids just running around as if it were a park. Lobby reeked of cigarettes and fecal matter. Hallway carpets were stained with unknown substances and there were cockroaches in the room. As we were checking in the staff was extremely rude and unprofessional. However the manager of the grounds did deserve props. He kept it professional and was accommodating

Disappointing