Extended Stay America Suites - Phoenix - Midtown Guest Reviews
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Cindy
We did not stay at the extended star deluxe in the end. The hotel was filthy, room and entire hotel smelled like smoke. Front desk man was very rude. We ended up walking across the street to the radisson.
Liked: Nothing
Donna Sat, 19 July 2025
Bad
Liked: N/a
Disliked: Extremely dirty
Salazar Mon, 14 July 2025
It’s a good spot to...
Liked: The location is good close to downtown and was calm
Disliked: They don’t have breakfast like other hotels have a breakfast buffet that’s a worst to see. The only thing they have that is consider breakfast is muffins and a tasteless coffee. And the bathroom doesn’t look clean and the elevator smell horrible. Worst is the floor of the elevator is not clean compared to the lobby. The room I notice the couch was rip like it came from a cheap furniture store and kitchen doesn’t look clean. I don’t know how this hotel is 4.5 star the only thing is good that it’s a calm area to stay and sleep but the value to be 4 star and above could be improve on.
John Wed, 9 July 2025
Bad
John Wed, 9 July 2025
Bad
John Wed, 9 July 2025
Bad
John Wed, 9 July 2025
Very poor
John Wed, 9 July 2025
I was overall disappointed by...
Liked: One or two of the staff Erica at the front desk was a super cool and helpful
Disliked: The property was literally falling apart, the first three nights I stayed there were no tv at all. Throughout the remaining days I had rooms with no towels the phone was broken the air didn’t work, there were days they o lot had one house keeper show up. One day they booked me into a room that was occupied. And the last night of my stay I was severely bitten by bed bugs. And when I mentioned it to the front desk I was Dnr with no real reason. Ironically!the property is in a nice location, but they have let the hotel be taken over by rift raft. Drug user approaching guests for money, sleeping on the properties lawn, and lack of adequate staff to manage the property needs.
Kristen Tue, 8 July 2025
Passable
Liked: Staff was really nice and it was close to everything I wanted to see and go to
Disliked: Location is terrible. Alot of homeless, drug addicts and crazy people. Alot of kids running down the hall banging on peoples doors. Im a lil disappointed bcuz I stayed here last year around this time and it was not like this at was a few but not this bad so many abandoned buildings now I'm shocked
Lawayne Sat, 5 July 2025
Very good
Ashley Fri, 4 July 2025
Bad