Name: Extended Stay America Suites - Lynchburg - University Blvd.
Address: 1910 University Boulevard, Lynchburg, VA
Telephone: (888) 420-1657

Extended Stay America Suites - Lynchburg - University Blvd. Guest Reviews

Overall Average Score:

Pleasant (3.2 out of 5)

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Liked: Great location for the event we attended.
Disliked: The bathroom floor was a little dirty.

The staff was unfriendly and...

Liked: Location and price
Disliked: Everything besides the location

Superb

Liked: Our favorite front desk hostess! Always welcoming!!

Superb

Liked: It was clean and close to my location

Not really extended stay expectations

Liked: The location
Disliked: There was no one to greet you. They had a sign that we don't stay at desk because we may be helping a guest. Use the lobby phone and dial 0. It took a while for her to come to desk. I made the reservation enroute after 5:00. Got there about a hour later and she commented that she didn't have to honor the room because it was past a certain time. Did not feel welcomed. No cart for our luggage, plus no one would be there during night in case of emergency. We should call 911 if medical needed but then call 0 because the entrance door would be locked. Just bad vibes. No coffee pot in room, no drinking glass to take meds.

I love the people and...

Liked: Customer service was very helpful
Disliked: I love everything.

Good

Bad

Liked: It was so nasty when we got to the first room Someone was still in it. There was food all on the counter and pots and pans with food in it. The whole hallway smell like rotten meat so we went back downstairs got a another room went into that room that room was dirty. There was hair all in the bed. There was sticky stuff on the floor and again the room smelled awful, but I will say the front desk lady was very nice and was able to get me my money back so I really do appreciate that.

Very good

Thank God, we were only...

Liked: The location was the only thing that was desirable about this hotel.
Disliked: It was dirty, no ice machine, and the front desk would not give us any ice , there was a kitchen, but nothing in it -no silverware no dishes no cups. One of the burners on the stove didn’t work and the whole place smelled bad. The So-called free breakfast was coffee and a bunch of packaged muffins on a credenza in the lobby.