Extended Stay America Suites - Jacksonville - Baymeadows Guest Reviews
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10.3 miles from Jacksonville centre |
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Timothy, Monroe Sun, 7 April 2019
Place needs a major overhaul.
Liked: Location and staff.
Disliked: Smelly and unclean. HVAC Filters dirty. Paint in the tubs coming off. Furniture old and damaged.
Gerardo Sat, 18 May 2024
Bad
Rodrigo Sat, 18 May 2024
I will never stay in...
Liked: Nothing!
Disliked: The place smell so bad , not only the room but the whole property
Diane Sat, 11 May 2024
Amenities were good, staff was...
Liked: The gentleman who checked us in that night was very kind and helpful. I forget his name but I think it began with a 'J'. He was great. The rooms were indeed clean and the shower was great. AC worked great, kept us cool. Fridge and microwave were great and just what we needed.
Disliked: The hotel itself is in disrepair. There was a hole in the ceiling in the lobby. One of the elevators did not work. The neighborhood it's in is NOT good and we did not feel safe - there was a whole incident with a fugitive hiding out on the first floor during our stay and police and swat were called and my parents, who can't walk well, had to evacuate. No money refunded for this. No breakfast was served at all. They shouldn't even advertise it. No kitchen supplies in rooms, cabinets were cracked and wood was chipped. Bottom of tub and sink in bathroom were peeling. Beds were hard as a rock. Hallways smelled really bad but thankfully the room itself didn't smell. Didn't see any bugs, thank god. Asked for 2 rooms close together, got one on the 1st floor, one on the 3rd, both of which were down a super long hallway. Not convenient for my parents, who both have issues with walking. Also, they charge a $100 deposit to your card. We had to pay for each room separately and then the deposit separate. It's convenient if you need to use multiple cards to pay but I didn't like the surprise $100 hold on my debit card. Nowhere on here did it list that. Just... don't stay here. The staff was great and helpful but the owners of this hotel really need to get it fixed. It's falling apart. And like I said, the neighborhood this hotel is in is bad. We felt very unsafe there. Pay a little more and stay someplace safe.
Yolexis Sun, 5 May 2024
Bad
Lionel Sun, 5 May 2024
Pleasant
Sara Fri, 19 April 2024
Passable
Jennifer Thu, 18 April 2024
Poor
Adi Sat, 13 April 2024
Good
S3adog Wed, 10 April 2024
Good
Richard Wed, 10 April 2024
It was tolerable.
Liked: Location is good
Disliked: Looks very run down