Lonestar Suites Guest Reviews
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1.1 miles from Webster centre |
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Wegman Fri, 19 April 2024
Poor
Liked: Nothing
Disliked: All of it
Raven Tue, 16 April 2024
I left didn’t stay.
Liked: When you walk in it smell light cigarettes rooms are old and had a smell. Did stay left cause of the smells.
Disliked: The smell and old looking.
Deeanna Tue, 9 April 2024
Awesome would stay again
Liked: Very clean and fast service
Disliked: No breakfast
Venessa Mon, 1 April 2024
Very poor
Liked: They offered free breakfast, but there was no breakfast
Disliked: It smelled like cigarettes, broken lights, the door to the restroom wouldn’t close because it was stuck under shower curtain rod that seemed to also be broken.
G Sun, 31 March 2024
Good
Liked: The location and the price were great. The room was nice too!
Disliked: The room did not have any towels in it and the shower curtain was missing its lower half. I had to go to the front desk to get towels in theand they looked like random hodge-podgy towels.
Jerret Fri, 29 March 2024
Exceptional
Liked: Amazing customer service great clean room huge king size bed
Tasha Wed, 27 March 2024
Exceptional
Kevin Sun, 24 March 2024
Amazing
Liked: Both suites were amazing, but one the pullout was left half put away, but the staff got it fixed by the time we got back. The staff was amazing and we loved the rooms.
Disliked: Nothing
Summer Sat, 23 March 2024
Terrible experience. Do not stay...
Liked: We didn’t like the property. We originally booked because of the convenience of the location.
Disliked: When we showed up to check out, I entered the lobby which had a lot of bugs in the floor and flying through the air. After waiting a few moments for the staff member, a person came in and began to act erratically. He started yelling at me. He then followed me out to my vehicle and continued to harass me. He said he worked there, but it was unclear if that was true. We got a very weird feeling being there, so we called to cancel, and the property refused. We were told we would receive a call back from the property manager which we never did. Booking.com instructed me to contact the property. I did not receive a refund of any kind.
Jessica Tue, 19 March 2024
Exceptional