Extended Stay America Select Suites - Grand Rapids - Kentwood Guest Reviews
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Anne, visiting Orbit Room Grand Rapids Thu, 13 October 2016
After reading the reviews I was a bit nervous about staying here. People were saying it was noisy, dirty, etc. - not the case. Room was very clean and quiet on the 3rd floor. Hallway and elevator had a strong smell but it wasn't in the room. There weren't many TV channels but it was fine since we only stayed for a night. Good room for a cheap price.
Liked: Clean room.
Disliked: Smell in hallway and elevator. Not many TV channels.
Chris K, Woodville Mon, 5 March 2012
Very nice stay. Room was clean and we were very satisfied. Staff was very pleasant. We didn't think the beds were too comfy, but they were manageable.
Liked: Loved the kitchen.
Disliked: Beds were not comfy.
Vick Sat, 3 May 2025
Bad
Chad Sat, 3 May 2025
Was VERY disappointed
Liked: The location was decent, staff was nice and good parking.
Disliked: We found a bug in our room, the fridge was dirty as well as the drawers and cupboards. There were alcohol bottles and trash laying around outside on the ground.
Michael-eugene Fri, 2 May 2025
Good
Liked: The value and location.
Disliked: The grounds/landscaping.
Nicole Thu, 1 May 2025
Good
Kelli Mon, 28 April 2025
I will not stay there...
Liked: Location
Disliked: The front desk closed at 10 PM. When I checked out at 9 AM it was still closed. No breakfast no hot water only warm water to shower. The refrigerator and microwave didn’t work. Place just had a not so clean feel to it.
Emily Sun, 27 April 2025
Would not stay again.
Liked: The lady at the front desk was nice. We came to her when we saw the condition of our room and unfortunately the hotel was booked so we were unable to switch rooms. Bed was clean and semi comfortable for what you paid.
Disliked: We booked a non-smoking room and our room reeked in cigarettes. The lamps were broken and did not work, along with damaged lamp shades. Holes in the wall throughout the room. There were burns in the bathroom from what seemed to be from cigarettes. Overall, I would not stay here again. The following morning, the front desk was closed/no workers to be found. No breakfast like advertised. There are other hotels nearby that I would be willing to pay slightly more to not have to stay in the hotel again.
Audrey Sun, 27 April 2025
Exceptional
Yves Fri, 25 April 2025
Exceptional
Temperance Fri, 25 April 2025
Very good
Dautiana Fri, 25 April 2025
Superb