Extended Stay America Suites - Columbia - Northwest/Harbison Guest Reviews
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1.7 miles from Irmo centre |
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Matthew Mon, 29 April 2024
Underwhelming, sketchy, and uncomfortable
Liked: The parking lot was spacious and the staff were mostly nice. The young man at the desk was pleasant. The bed linens were nice.
Disliked: The hotel is located across from a hospital so you hear sirens all night long. The people in the hotel beside us were doing drugs, which you could smell in our room. ALL NIGHT LONG. The elevator was janky. You could feel the people moving in the room next door. Walls are ridiculously thin, I heard every word they said as well. The halls are creepy and poorly lit. The “free breakfast” was muffins and coffee, both of which were disgusting, and the person at the front desk stopped me with 2 muffins and 2 cups of coffee in my hands to demand I show her my room key. The bathroom had pee in the floor around the toilet, the shower curtains and towels had prior guest hair in them, the shower head had zero water pressure. The bed was super uncomfortable, coupled with the fact that the sofa was stained red, and the mattress on the sofa bed was stained and disgusting and unmade. We had several scary experiences here. We were standing outside, a car pulls up revving their engine, driver gets out and goes inside. Someone jumps in the driver seat, throws their hand out the window at us, starts Revving the engine some more. Driver comes back out and talks to whoever is in the car, goes back inside and checks in, then comes back out, makes eye contact with us, jumps in the car and slams the gas. This didn’t just leave us feeling unsettled, the person working the front desk was scared as well. Then later we see a woman falling all over the parking lot, running and sobbing, then falling just repeatedly all the way to the lobby. Generally, none of the women who also booked with us felt safe in the least. We ended up enacting a buddy system so no one left a room alone for any reason at all. Someone else literally said “this feels like a place where people go to get missing” which resonated because yeah. Definitely does. The outside of the building looked deceptively nice. Thankfully, it was only $140 for 1 night.
Floyd Sun, 28 April 2024
Unsafe and disappointing stay
Liked: I liked location to activities.
Disliked: The breakfast included and a choice of muffins, cereal bar or oatmeal. Very disappointing. The morning staff was rude and their were drugs and guns everywhere. The hallway smelled of Marijuana and the smell was in the rooms. Felt unsafe and will never stay again.
Felicia Sun, 7 April 2024
ok had better stays
Liked: room
Disliked: Lot of children playing and being loud in the hallways-
Abby Sun, 31 March 2024
Exceptional
Liked: Everything was great stay really enjoy it definitely will be back soon it nice and clean
Micquell Tue, 26 March 2024
Good
Blyther Wed, 13 March 2024
Bad
Ashley Thu, 1 February 2024
Superb
Sharon Mon, 22 January 2024
Clean building but no effort...
Liked: Nice clean building
Disliked: No ice machine, No wheel chair
Michaela Sat, 6 January 2024
Great room-Horrible smell!!
Liked: Staff was great. The check-in clerk was very friendly and kept the coffee station stocked. The 2 bedroom suite was spacious and a fantastic value for my family.
Disliked: The smell was absolutely horrible! Cigarette smoke and old house combined. It would have been unbearable had we not brought room spray with us to use. Bathtubs appeared old and cracked.
Anonymous Mon, 1 January 2024
It was ok
Liked: Most of the front desk people were ok
Disliked: Not gonna say