Extended Stay America Select Suites - Springfield - South Guest Reviews
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6.7 miles from Springfield centre |
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Shaver Wed, 24 April 2024
Very poor
W Thu, 18 April 2024
Pleasant
Liked: Breakfast
Karl Tue, 16 April 2024
Very good
Disliked: It should be highlighted in the listing that this facility doesn't come with supplies typically available at a hotel. There was no soap or something to hold drinking water in (like a disposable cup). This is understandable given its extended stay focus that a traveler would bring their own things, but we arrived late, and it was the only available reasonably rated option. It would have been helpful if we had been advised in advance.
Curtis Sun, 14 April 2024
It was ok for one...
Liked: The room was on the first floor and was spacious. Bathroom was small with a shower/tub. Everything was clean. The bed had plenty of pillows and was comfortable.
Disliked: I was surprised that there were no amenities. Nothing to cook with, no coffee pot, no eating utensils. Didn't even have coffee in the lobby. Here you have a whole kitchen with fridge, stove, and microwave but nothing to cook with. They may have them available at the check-in desk, but that would not be very convenient. If you just want a clean place to sleep it is fine.
Belton Mon, 8 April 2024
Great stay! Would stay again...
Liked: Customer service was top notch. Had interactions with Mindy and Dawayne and could not have been more pleased
Disliked: Rooms need upgrades like carpet and paint but it wasnt dirty. Just appeared outdated
Sheri Sun, 31 March 2024
Facility doesn’t seem as safe...
Liked: 1) Familiarity: I’ve stayed at this location many times.2) very quiet room3) bath/shower and sink appeared very new, with WORKING drain stopper, and nice shower head
Disliked: 1) room stunk: one or two of my pillows smelled like dirty hair and cheap cologne, but visually appeared clean.2) Cutting corners to save money compromises my sense of security: new procedure of not staffing the front desk after hours which means no one greets you if you’re returning from a late night; if your key card doesn’t work upon late night arrival, you have to use the newly installed wall phone…not safe at all. One evening I witnessed a tense interaction with the front desk staff and a woman with a man who appeared to be trying to bully the staff into giving them a room….had staff not been present and/or if my card key didn’t work, what recourse or security would I have had if I encountered those people upon my late night return?
Jeffrey Fri, 29 March 2024
Superb
Anudeep Tue, 19 March 2024
Superb
Duane Sat, 16 March 2024
The property did not let...
Liked: Nothing
Disliked: I got there around 12:30am. Their front desk was closed. A note said to call “0” on the house phone. Once they picked up, they said the building was closed and they would not honor the reservation.
Bethany Fri, 15 March 2024
Very poor