Road trip

Liked: The staff and the location was good.
Disliked: I drove 6hrs from California to Phoenix Arizona an The hotels location is good staff very nice. But the elevator was nasty with trash wall very dirty hallway was dark small an low sillings. Omg the first room was small bed was lumpy with bad bumps tv was dark blinds was very hard to close. The second room was ok but had roaches I have the videos went ro tell the staff but the window was closed I would never stay her again until it's renovated..

Filthy

Liked: Nothing at all
Disliked: Everything

I did not stay becasue...

Liked: It was terrible experience! I will never use booking.com ever again, they said you guys overbooked them, i was really tired from driving then they saod they are sold outbecaise you overbooked it!
Disliked: Your serviced, they said you overbooked ot

Bad

Passable

Liked: Parking

Bad

Good

Well wasn’t comfortable

Liked: Location
Disliked: Dirty and the hallway smell like cigarettes and also rooms smell like cigarettes. And also a lot of people hanging outside make me unsafe

Bad

Liked: Not much to say. Except the lady made sure a room was ready for my children and I. It was dirty though
Disliked: The fire alarm went off twice while we were there. The lady said it was a false alarm, and everything was okay. It went off again. I smelt smoke, too. So I decided to get my kids and leave. So I didn't get much sleep due to that. Also the room wasn't clean it was dirty. There was no one at the front desk to tell. They didn't give me a number to call the front desk as well. The shower leaked too after using it and then stopped. My son couldn't even use the TV remote to watch TV because it wasn't programmed to the TV. The lady at the front desk said that only the maintenance guy could do it.